Maidstone · Compare
The Vine Medical Centre vs The Medical Centre Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Medical Centre Group’s Practice Grade is clearly higher than The Vine Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | The Vine Medical CentreME16 8RL | The Medical Centre GroupME15 7LN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.7likely range 59.7 to 76.8115 survey answers | 89.5likely range 78.1 to 94.197 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.5%likely range 48.8% to 72.9%, 115 answers | 90.4%likely range 74.3% to 96.9%, 97 answersClearly higher |
| Access (mean of the two below) | 85.4%likely range 79.6% to 88.5% | 87.1%likely range 83.5% to 89.5% |
| Appointments within two weeks of booking | 98.2%likely range 89.1% to 99.7%, 681 appointments | 97.2%likely range 91.7% to 99.1%, 1,512 appointments |
| Calls answered by the practice | 72.4%likely range 65.4% to 78.5%, 3,635 calls | 77.0%likely range 72.1% to 81.4%, 6,490 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.9%likely range 40.0% to 65.4%, 108 answers | 87.9%likely range 71.2% to 95.5%, 97 answers |
| Reception and admin team | 76.5%likely range 64.2% to 85.6%, 112 answers | 93.0%likely range 77.7% to 98.1%, 98 answers |
| Having a preferred professional | 19.3%likely range 11.3% to 31.1%, 115 answers | 26.3%likely range 13.7% to 44.6%, 98 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.2%likely range 70.4% to 90.0%, 111 answers | 93.0%likely range 77.5% to 98.1%, 96 answers |
| Contacting the practice | 71.0%likely range 58.3% to 81.1%, 113 answers | 94.8%likely range 80.1% to 98.8%, 98 answers |
| Wait for an appointment | 51.3%likely range 37.6% to 64.7%, 95 answers | 84.5%likely range 66.7% to 93.7%, 93 answers |
| Being listened to | 76.0%likely range 63.3% to 85.4%, 107 answers | 87.2%likely range 70.1% to 95.2%, 95 answers |
| Care and concern | 74.0%likely range 61.2% to 83.7%, 108 answers | 87.8%likely range 70.7% to 95.5%, 94 answers |
| Confidence and trust | 90.4%likely range 79.7% to 95.8%, 106 answers | 91.6%likely range 75.4% to 97.5%, 94 answers |
| Involvement in decisions | 92.8%likely range 82.4% to 97.3%, 100 answers | 93.2%likely range 77.0% to 98.2%, 90 answers |
| Needs met | 85.7%likely range 74.1% to 92.6%, 107 answers | 96.0%likely range 81.6% to 99.2%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.1%likely range 82.5% to 93.4%, 128 patients | 90.8%likely range 85.0% to 94.6%, 142 patients |
| Children at 18 months | 86.7%likely range 79.8% to 91.5%, 128 patients | 90.5%likely range 84.1% to 94.5%, 126 patients |
| Children at 5 years | 79.2%likely range 71.8% to 85.0%, 144 patients | 92.1%likely range 86.9% to 95.3%, 164 patients |
| Women aged 25 to 49 | 63.9%likely range 62.0% to 65.7%, 2,580 patients | 78.3%likely range 76.6% to 79.8%, 2,549 patients |
| Women aged 50 to 64 | 72.2%likely range 69.4% to 74.8%, 1,064 patients | 79.8%likely range 77.6% to 81.9%, 1,346 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,055August 2026 | 15,484August 2026 |
| Primary care network | Maidstone Central PCN | Maidstone Central PCN |
| Phone | 01622 754898 | 01622 753920 |
| Friends and Family Test (its own feedback) | 85.7% good or very good98 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,834 in August 2026Same day 39.5%; face to face 59.3% | 7,657 in August 2026Same day 37.7%; face to face 58.5% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 1.04England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent8.0 including trainees and locums3,178 patients per permanent GP | 5.4 qualified permanent8.0 including trainees and locums2,860 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.