Newcastle-under-Lyme · Compare
The Village Surgery vs Wolstanton Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Village Surgery and Wolstanton Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Village SurgeryST5 0ET | Wolstanton Medical CentreST5 8BN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.4likely range 64.7 to 83.793 survey answers | 85.3likely range 75.1 to 90.5107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.5%likely range 55.3% to 82.3%, 93 answers | 87.1%likely range 72.7% to 94.4%, 107 answers |
| Access (mean of the two below) | 86.6%likely range 82.7% to 89.4% | 80.8%likely range 77.1% to 83.9% |
| Appointments within two weeks of booking | 98.1%likely range 94.0% to 99.4%, 1,971 appointmentsClearly higher | 86.1%likely range 81.5% to 89.7%, 4,158 appointments |
| Calls answered by the practice | 74.9%likely range 68.3% to 80.5%, 3,983 calls | 75.4%likely range 69.6% to 80.4%, 4,969 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.8%likely range 46.4% to 75.1%, 92 answers | 80.6%likely range 65.0% to 90.3%, 103 answers |
| Reception and admin team | 71.4%likely range 56.0% to 83.0%, 91 answers | 96.4%likely range 84.8% to 99.3%, 105 answers |
| Having a preferred professional | 23.9%likely range 13.4% to 38.8%, 93 answers | 46.7%likely range 31.8% to 62.3%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 45.0%likely range 24.5% to 67.4%, 50 answers |
| Knowing the next step | 66.9%likely range 51.4% to 79.5%, 90 answers | 93.4%likely range 80.8% to 98.0%, 107 answers |
| Contacting the practice | 63.5%likely range 48.0% to 76.7%, 90 answers | 92.9%likely range 80.0% to 97.7%, 107 answers |
| Wait for an appointment | 74.7%likely range 58.8% to 85.9%, 84 answers | 88.4%likely range 73.9% to 95.4%, 102 answers |
| Being listened to | 76.2%likely range 60.8% to 86.8%, 88 answers | 94.0%likely range 81.5% to 98.3%, 107 answers |
| Care and concern | 77.7%likely range 62.4% to 88.0%, 87 answers | 95.7%likely range 83.9% to 99.0%, 107 answers |
| Confidence and trust | 84.1%likely range 69.7% to 92.4%, 89 answers | 97.1%likely range 85.9% to 99.5%, 106 answers |
| Involvement in decisions | 92.1%likely range 78.8% to 97.4%, 82 answers | 98.3%likely range 87.4% to 99.8%, 104 answers |
| Needs met | 89.1%likely range 75.4% to 95.6%, 87 answers | 98.1%likely range 87.4% to 99.7%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.7%likely range 85.7% to 96.4%, 96 patients | 95.4%likely range 88.8% to 98.2%, 87 patients |
| Children at 18 months | 93.5%likely range 86.6% to 97.0%, 93 patients | 91.7%likely range 83.8% to 95.9%, 84 patients |
| Children at 5 years | 91.5%likely range 83.4% to 95.8%, 82 patients | 89.7%likely range 82.1% to 94.3%, 97 patients |
| Women aged 25 to 49 | 69.9%likely range 67.4% to 72.2%, 1,427 patients | 74.6%likely range 72.5% to 76.7%, 1,655 patients |
| Women aged 50 to 64 | 73.6%likely range 70.2% to 76.7%, 693 patients | 79.4%likely range 76.8% to 81.7%, 1,037 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,207August 2026 | 10,974August 2026 |
| Primary care network | Newcastle Central PCN | Newcastle Central PCN |
| Phone | 01782 626172 | 01782 627488 |
| Friends and Family Test (its own feedback) | 90.1% good or very good131 answers, June 2026 | 96.7% good or very good269 answers, June 2026 |
| Appointments (one month) | 2,786 in August 2026Same day 54.5%; face to face 61.2% | 6,943 in August 2026Same day 54.7%; face to face 49.0% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 1.16England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent5.8 including trainees and locums2,917 patients per permanent GP | 7.2 qualified permanent9.9 including trainees and locums1,533 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.