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The Village Medical Centre vs Jubilee Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Village Medical Centre and Jubilee Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Village Medical CentreWS10 0EBJubilee Health CentreWS10 7AR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.8likely range 58.1 to 81.090 survey answers62.3likely range 57.5 to 67.090 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good65.4%likely range 47.3% to 79.9%, 90 answers56.7%likely range 50.3% to 63.0%, 90 answers
Access (mean of the two below)83.3%likely range 79.3% to 86.3%75.3%likely range 69.3% to 80.1%
Appointments within two weeks of booking89.9%likely range 84.1% to 93.7%, 2,338 appointments89.3%likely range 81.6% to 94.1%, 1,473 appointments
Calls answered by the practice76.6%likely range 71.2% to 81.3%, 5,587 callsClearly higher61.1%likely range 52.0% to 69.4%, 2,443 calls
More survey questions (not part of the grade)
Getting through on the phone36.9%likely range 21.7% to 55.2%, 87 answers40.9%likely range 34.7% to 47.4%, 89 answers
Reception and admin team73.4%likely range 55.6% to 85.9%, 91 answers72.3%likely range 66.2% to 77.6%, 90 answers
Having a preferred professional32.1%likely range 18.2% to 50.2%, 90 answers57.7%likely range 51.2% to 63.9%, 90 answers
Seeing your preferred professionalNot shown: fewer than 30 answers29.4%likely range 22.0% to 38.1%, 48 answers
Knowing the next step66.5%likely range 47.4% to 81.5%, 80 answers67.4%likely range 61.0% to 73.3%, 85 answers
Contacting the practice49.1%likely range 32.2% to 66.3%, 89 answers50.6%likely range 44.2% to 57.0%, 90 answers
Wait for an appointment50.3%likely range 32.2% to 68.3%, 79 answers55.9%likely range 48.9% to 62.6%, 78 answers
Being listened to79.8%likely range 62.0% to 90.5%, 88 answers74.2%likely range 68.0% to 79.5%, 87 answers
Care and concern82.7%likely range 65.2% to 92.4%, 87 answers79.2%likely range 73.4% to 84.0%, 87 answers
Confidence and trust86.1%likely range 69.1% to 94.5%, 87 answers76.5%likely range 70.5% to 81.7%, 86 answers
Involvement in decisions91.2%likely range 74.7% to 97.3%, 82 answers72.4%likely range 66.1% to 77.9%, 85 answers
Needs met85.4%likely range 68.0% to 94.1%, 85 answers81.6%likely range 76.0% to 86.1%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.3%likely range 81.6% to 92.8%, 128 patients96.2%likely range 81.1% to 99.3%, 26 patients
Children at 18 months86.8%likely range 79.6% to 91.7%, 121 patients81.3%likely range 64.7% to 91.1%, 32 patients
Children at 5 years81.6%likely range 73.9% to 87.4%, 125 patients88.6%likely range 74.0% to 95.5%, 35 patients
Women aged 25 to 4966.9%likely range 64.8% to 69.0%, 1,883 patients69.3%likely range 65.0% to 73.2%, 482 patients
Women aged 50 to 6473.3%likely range 70.1% to 76.2%, 804 patients71.4%likely range 66.1% to 76.2%, 301 patients
Facts (NHS England, not part of the grade)
Registered patients10,510August 20263,581August 2026
Primary care networkHealth Vision Partnership PCNHealth Vision Partnership PCN
Phone01215 56223301215 564615
Friends and Family Test (its own feedback)82.4% good or very good17 answers, June 202698.3% good or very good58 answers, June 2026
Appointments (one month)4,727 in August 2026Same day 45.9%; face to face 41.3%2,142 in August 2026Same day 44.4%; face to face 34.1%
Antibiotic items per STAR-PU (one year)1.17England 0.74, April 2025 to March 20261.21England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent6.2 including trainees and locums2,463 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums2,149 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences