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North Tyneside · Compare

The Village Green Surgery vs Hadrian Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Village Green Surgery and Hadrian Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Village Green SurgeryNE28 6BBHadrian Health CentreNE28 8QU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade90.3likely range 80.6 to 94.0111 survey answers78.6likely range 60.8 to 88.1111 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good92.7%likely range 79.7% to 97.6%, 111 answers78.7%likely range 53.3% to 92.3%, 111 answers
Access (mean of the two below)84.6%likely range 73.3% to 88.7%78.1%likely range 75.5% to 80.4%
Appointments within two weeks of booking94.1%likely range 82.8% to 98.2%, 648 appointments91.8%likely range 88.4% to 94.3%, 5,075 appointments
Calls answered by the practiceNot in the grade: no phone data64.3%likely range 60.4% to 68.1%, 12,488 calls
More survey questions (not part of the grade)
Getting through on the phone74.4%likely range 58.2% to 85.9%, 107 answers56.8%likely range 32.1% to 78.5%, 103 answers
Reception and admin team97.2%likely range 85.8% to 99.5%, 108 answers96.7%likely range 73.9% to 99.7%, 107 answers
Having a preferred professional40.2%likely range 25.9% to 56.4%, 109 answers26.2%likely range 10.6% to 51.7%, 111 answers
Seeing your preferred professional48.2%likely range 25.6% to 71.5%, 45 answersNot shown: fewer than 30 answers
Knowing the next step86.9%likely range 71.9% to 94.5%, 105 answers76.3%likely range 50.2% to 91.1%, 106 answers
Contacting the practice85.8%likely range 71.2% to 93.7%, 111 answers67.5%likely range 42.3% to 85.5%, 110 answers
Wait for an appointment80.0%likely range 64.1% to 90.0%, 105 answers72.5%likely range 44.9% to 89.5%, 94 answers
Being listened to92.7%likely range 79.6% to 97.6%, 110 answers88.4%likely range 63.2% to 97.1%, 106 answers
Care and concern93.0%likely range 79.9% to 97.8%, 109 answers87.8%likely range 62.4% to 96.9%, 105 answers
Confidence and trust93.9%likely range 81.2% to 98.2%, 110 answers95.2%likely range 71.5% to 99.4%, 104 answers
Involvement in decisions97.8%likely range 86.7% to 99.7%, 109 answers93.8%likely range 68.6% to 99.1%, 98 answers
Needs met93.8%likely range 81.1% to 98.2%, 111 answers96.1%likely range 72.5% to 99.6%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.2%likely range 87.2% to 96.5%, 118 patients86.2%likely range 80.9% to 90.2%, 210 patients
Children at 18 months91.3%likely range 84.7% to 95.2%, 115 patients91.8%likely range 87.2% to 94.8%, 207 patients
Children at 5 years92.7%likely range 86.7% to 96.1%, 123 patients89.3%likely range 84.5% to 92.8%, 215 patients
Women aged 25 to 4972.7%likely range 70.8% to 74.5%, 2,328 patients66.4%likely range 64.8% to 67.8%, 3,757 patients
Women aged 50 to 6477.1%likely range 74.5% to 79.6%, 1,054 patients71.1%likely range 68.9% to 73.2%, 1,735 patients
Facts (NHS England, not part of the grade)
Registered patients12,828August 202621,174August 2026
Primary care networkWallsend PCNWallsend PCN
Phone0191 295850001913 002707
Friends and Family Test (its own feedback)94.3% good or very good400 answers, June 202693.7% good or very good798 answers, June 2026
Appointments (one month)5,492 in August 2026Same day 38.5%; face to face 69.8%10,999 in August 2026Same day 48.2%; face to face 70.2%
Antibiotic items per STAR-PU (one year)0.95England 0.74, April 2025 to March 20261.01England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent11.9 including trainees and locums1,738 patients per permanent GP11.9 qualified permanent15.9 including trainees and locums1,781 patients per permanent GP
CQC rating (a separate source)OutstandingOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences