Sandwell · Compare
The Victoria Surgery vs Glebefields Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Glebefields Surgery’s Practice Grade is clearly higher than The Victoria Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The Victoria SurgeryDY4 8SS | Glebefields SurgeryDY4 0SN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 72.1 to 81.492 survey answers | 89.0likely range 84.9 to 91.989 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 70.5%likely range 63.6% to 76.5%, 92 answers | 88.0%likely range 82.6% to 91.8%, 89 answersClearly higher |
| Access (mean of the two below) | 92.4%likely range 87.3% to 95.2% | 91.3%likely range 85.9% to 94.4% |
| Appointments within two weeks of booking | 93.1%likely range 87.7% to 96.3%, 2,154 appointments | 88.1%likely range 80.1% to 93.2%, 1,450 appointments |
| Calls answered by the practice | 91.6%likely range 83.0% to 96.1%, 1,515 calls | 94.4%likely range 87.0% to 97.7%, 1,644 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.0%likely range 61.9% to 75.3%, 89 answers | 80.1%likely range 73.8% to 85.2%, 87 answers |
| Reception and admin team | 81.0%likely range 74.6% to 86.0%, 88 answers | 91.2%likely range 86.3% to 94.4%, 89 answers |
| Having a preferred professional | 29.4%likely range 23.3% to 36.3%, 92 answers | 65.4%likely range 58.4% to 71.9%, 88 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 68.5%likely range 59.4% to 76.4%, 53 answers |
| Knowing the next step | 77.9%likely range 71.3% to 83.4%, 88 answers | 90.8%likely range 85.7% to 94.1%, 86 answers |
| Contacting the practice | 70.5%likely range 63.6% to 76.6%, 90 answers | 81.9%likely range 75.8% to 86.7%, 89 answers |
| Wait for an appointment | 69.3%likely range 61.9% to 75.7%, 83 answers | 96.2%likely range 92.3% to 98.2%, 83 answers |
| Being listened to | 84.6%likely range 78.6% to 89.2%, 88 answers | 96.6%likely range 93.0% to 98.4%, 88 answers |
| Care and concern | 80.1%likely range 73.6% to 85.3%, 86 answers | 97.2%likely range 93.8% to 98.8%, 88 answers |
| Confidence and trust | 93.4%likely range 88.8% to 96.2%, 88 answers | 96.2%likely range 92.4% to 98.1%, 88 answers |
| Involvement in decisions | 88.5%likely range 82.8% to 92.4%, 84 answers | 97.9%likely range 94.7% to 99.2%, 85 answers |
| Needs met | 89.8%likely range 84.5% to 93.4%, 88 answers | 90.7%likely range 85.7% to 94.0%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.3%likely range 79.3% to 93.7%, 77 patients | 92.9%likely range 77.4% to 98.0%, 28 patients |
| Children at 18 months | 85.0%likely range 73.9% to 91.9%, 60 patients | 71.4%likely range 54.9% to 83.7%, 35 patients |
| Children at 5 years | 80.0%likely range 68.7% to 87.9%, 65 patients | 67.9%likely range 49.3% to 82.1%, 28 patients |
| Women aged 25 to 49 | 65.4%likely range 62.2% to 68.5%, 879 patients | 76.7%likely range 73.1% to 79.9%, 592 patients |
| Women aged 50 to 64 | 80.5%likely range 75.8% to 84.5%, 313 patients | 80.7%likely range 76.3% to 84.5%, 348 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,726August 2026 | 3,742August 2026 |
| Primary care network | Swb Newcomen PCN | Swb Newcomen PCN |
| Phone | 0121 5573422 | 0121 5308040 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,220 in August 2026Same day 32.5%; face to face 48.7% | 1,782 in August 2026Same day 50.0%; face to face 91.3% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 1.32England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums2,332 patients per permanent GP | 1.0 qualified permanent2.2 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.