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The Swan Medical Centre vs Iridium Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Swan Medical Centre and Iridium Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Swan Medical CentreB25 8AAIridium Medical PracticeB33 8TA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.7likely range 61.9 to 72.9112 survey answers72.1likely range 55.4 to 83.3104 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good63.0%likely range 55.0% to 70.3%, 112 answers71.6%likely range 47.8% to 87.4%, 104 answers
Access (mean of the two below)78.5%likely range 74.0% to 82.3%73.1%likely range 68.0% to 77.9%
Appointments within two weeks of booking87.3%likely range 82.9% to 90.7%, 4,269 appointments91.2%likely range 88.2% to 93.5%, 6,887 appointments
Calls answered by the practice69.5%likely range 61.8% to 76.3%, 3,164 calls54.9%likely range 45.1% to 64.3%, 2,068 calls
More survey questions (not part of the grade)
Getting through on the phone41.1%likely range 33.2% to 49.4%, 104 answers61.4%likely range 37.6% to 80.8%, 98 answers
Reception and admin team78.2%likely range 70.8% to 84.2%, 106 answers85.1%likely range 60.9% to 95.4%, 97 answers
Having a preferred professional32.9%likely range 25.9% to 40.7%, 112 answers42.9%likely range 22.8% to 65.5%, 104 answers
Seeing your preferred professionalNot shown: fewer than 30 answers21.2%likely range 4.7% to 59.7%, 40 answers
Knowing the next step86.2%likely range 79.7% to 90.9%, 108 answers86.4%likely range 62.0% to 96.1%, 94 answers
Contacting the practice62.5%likely range 54.5% to 69.9%, 110 answers73.5%likely range 49.4% to 88.7%, 102 answers
Wait for an appointment63.3%likely range 54.6% to 71.3%, 93 answers76.7%likely range 50.5% to 91.4%, 87 answers
Being listened to88.9%likely range 82.7% to 93.0%, 108 answers80.6%likely range 56.3% to 93.0%, 99 answers
Care and concern90.8%likely range 84.9% to 94.5%, 106 answers82.3%likely range 58.3% to 93.9%, 100 answers
Confidence and trust93.2%likely range 87.9% to 96.3%, 106 answers91.6%likely range 68.7% to 98.2%, 97 answers
Involvement in decisions89.2%likely range 82.9% to 93.4%, 102 answers89.3%likely range 65.4% to 97.3%, 94 answers
Needs met92.4%likely range 86.9% to 95.7%, 108 answers86.2%likely range 61.7% to 96.1%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months72.2%likely range 61.4% to 80.8%, 79 patients82.0%likely range 77.3% to 85.9%, 305 patients
Children at 18 months65.8%likely range 54.6% to 75.5%, 76 patients73.2%likely range 68.0% to 77.8%, 313 patients
Children at 5 years60.5%likely range 49.3% to 70.8%, 76 patients77.7%likely range 72.8% to 82.0%, 314 patients
Women aged 25 to 4961.4%likely range 58.6% to 64.2%, 1,146 patients64.1%likely range 62.6% to 65.5%, 4,058 patients
Women aged 50 to 6472.3%likely range 68.4% to 75.8%, 555 patients77.9%likely range 75.7% to 80.0%, 1,419 patients
Facts (NHS England, not part of the grade)
Registered patients6,900August 202622,571August 2026
Primary care networkBordesley East PCNBordesley East PCN
Phone0121 706033701212 033000
Friends and Family Test (its own feedback)84.3% good or very good178 answers, June 202684.0% good or very good206 answers, June 2026
Appointments (one month)5,079 in August 2026Same day 65.3%; face to face 42.7%12,034 in August 2026Same day 49.4%; face to face 48.4%
Antibiotic items per STAR-PU (one year)1.00England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.8 qualified permanent2.8 including trainees and locums2,500 patients per permanent GP5.1 qualified permanent11.1 including trainees and locums4,448 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences