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The Stonebridge Practice vs Hilltop Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Stonebridge Practice and Hilltop Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Stonebridge PracticeNW10 8RYHilltop Medical PracticeNW10 8RY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.3likely range 75.9 to 85.6102 survey answers74.9likely range 70.1 to 79.191 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.8%likely range 71.5% to 84.7%, 102 answers71.4%likely range 65.0% to 77.0%, 91 answers
Access (mean of the two below)86.9%likely range 81.1% to 90.7%83.0%likely range 76.7% to 87.5%
Appointments within two weeks of booking93.9%likely range 86.4% to 97.4%, 1,223 appointments87.2%likely range 78.0% to 92.9%, 1,197 appointments
Calls answered by the practice79.7%likely range 71.0% to 86.4%, 2,151 calls78.7%likely range 70.0% to 85.5%, 2,206 calls
More survey questions (not part of the grade)
Getting through on the phone68.1%likely range 59.9% to 75.4%, 94 answers73.9%likely range 67.4% to 79.5%, 86 answers
Reception and admin team86.2%likely range 79.7% to 90.9%, 100 answers86.0%likely range 80.6% to 90.1%, 88 answers
Having a preferred professional31.6%likely range 24.6% to 39.6%, 99 answers29.3%likely range 23.6% to 35.8%, 90 answers
Seeing your preferred professional43.5%likely range 30.3% to 57.6%, 34 answersNot shown: fewer than 30 answers
Knowing the next step73.2%likely range 65.2% to 80.0%, 93 answers86.7%likely range 81.0% to 90.8%, 79 answers
Contacting the practice80.7%likely range 73.5% to 86.3%, 100 answers72.8%likely range 66.3% to 78.5%, 85 answers
Wait for an appointment64.2%likely range 55.5% to 72.0%, 88 answers65.2%likely range 58.3% to 71.5%, 83 answers
Being listened to81.6%likely range 74.5% to 87.1%, 100 answers73.2%likely range 66.7% to 78.9%, 85 answers
Care and concern87.2%likely range 80.7% to 91.7%, 100 answers77.6%likely range 71.3% to 82.9%, 84 answers
Confidence and trust90.2%likely range 84.2% to 94.1%, 97 answers95.4%likely range 91.5% to 97.6%, 82 answers
Involvement in decisions92.3%likely range 86.6% to 95.7%, 95 answers94.0%likely range 89.6% to 96.6%, 79 answers
Needs met88.9%likely range 82.5% to 93.1%, 96 answers86.6%likely range 81.1% to 90.7%, 82 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.8%likely range 80.8% to 96.8%, 49 patients73.2%likely range 58.1% to 84.3%, 41 patients
Children at 18 months95.5%likely range 84.9% to 98.7%, 44 patients63.5%likely range 51.1% to 74.3%, 63 patients
Children at 5 years90.2%likely range 79.0% to 95.7%, 51 patients55.9%likely range 44.1% to 67.1%, 68 patients
Women aged 25 to 4959.8%likely range 56.9% to 62.6%, 1,099 patients63.6%likely range 60.6% to 66.5%, 1,035 patients
Women aged 50 to 6475.3%likely range 71.7% to 78.6%, 604 patients81.9%likely range 77.3% to 85.7%, 320 patients
Facts (NHS England, not part of the grade)
Registered patients6,064August 20264,809August 2026
Primary care networkHarness South PCNHarness South PCN
Phone020 31887310020 31887250
Friends and Family Test (its own feedback)76.4% good or very good106 answers, June 202690.5% good or very good222 answers, June 2026
Appointments (one month)2,293 in August 2026Same day 25.3%; face to face 97.6%1,501 in August 2026Same day 25.6%; face to face 77.2%
Antibiotic items per STAR-PU (one year)0.34England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.3 qualified permanent3.3 including trainees and locums1,864 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums4,809 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences