Havering · Compare
The Saheecha's Practices vs The Robins Surgery, Harold Hill Health C
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Saheecha's Practices’s Practice Grade is clearly higher than The Robins Surgery, Harold Hill Health C’s: its likely range lies wholly above.
Side by side
| Measure | The Saheecha's PracticesRM3 9SU | The Robins Surgery, Harold Hill Health CRM3 9SU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.4likely range 78.3 to 87.3112 survey answersClearly higher | 72.6likely range 68.4 to 76.396 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 82.7%likely range 75.7% to 88.0%, 112 answers | 71.1%likely range 65.7% to 76.0%, 96 answers |
| Access (mean of the two below) | 85.0%likely range 79.7% to 88.2% | 76.0%likely range 69.9% to 80.5% |
| Appointments within two weeks of booking | 99.3%likely range 91.5% to 100.0%, 749 appointments | 98.5%likely range 90.2% to 99.8%, 750 appointments |
| Calls answered by the practice | 70.6%likely range 63.3% to 77.0%, 3,474 callsClearly higher | 53.4%likely range 44.3% to 62.3%, 2,394 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.2%likely range 59.1% to 74.5%, 109 answers | 50.8%likely range 45.0% to 56.6%, 91 answers |
| Reception and admin team | 87.7%likely range 81.2% to 92.1%, 110 answers | 73.3%likely range 67.9% to 78.1%, 95 answers |
| Having a preferred professional | 56.4%likely range 48.2% to 64.3%, 110 answers | 52.1%likely range 46.4% to 57.8%, 96 answers |
| Seeing your preferred professional | 80.3%likely range 70.2% to 87.5%, 63 answers | 52.9%likely range 44.7% to 61.0%, 47 answers |
| Knowing the next step | 88.8%likely range 82.4% to 93.0%, 107 answers | 72.5%likely range 66.9% to 77.6%, 87 answers |
| Contacting the practice | 84.2%likely range 77.3% to 89.3%, 111 answers | 63.7%likely range 58.0% to 69.0%, 95 answers |
| Wait for an appointment | 57.8%likely range 49.1% to 65.9%, 101 answers | 53.3%likely range 47.2% to 59.2%, 86 answers |
| Being listened to | 89.2%likely range 83.0% to 93.3%, 110 answers | 86.2%likely range 81.7% to 89.7%, 95 answers |
| Care and concern | 83.1%likely range 76.0% to 88.4%, 109 answers | 87.9%likely range 83.6% to 91.1%, 95 answers |
| Confidence and trust | 94.2%likely range 89.0% to 97.0%, 109 answers | 95.9%likely range 92.9% to 97.6%, 94 answers |
| Involvement in decisions | 86.7%likely range 79.9% to 91.5%, 104 answers | 95.0%likely range 91.9% to 97.0%, 94 answers |
| Needs met | 95.5%likely range 90.8% to 97.9%, 111 answers | 92.5%likely range 88.9% to 95.0%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 83.2% to 96.7%, 65 patients | 71.4%likely range 56.4% to 82.8%, 42 patients |
| Children at 18 months | 81.1%likely range 70.7% to 88.4%, 74 patients | 63.2%likely range 47.3% to 76.6%, 38 patients |
| Children at 5 years | 73.0%likely range 63.6% to 80.7%, 100 patients | 73.6%likely range 60.4% to 83.6%, 53 patients |
| Women aged 25 to 49 | 69.4%likely range 66.8% to 71.8%, 1,290 patients | 70.5%likely range 67.5% to 73.4%, 915 patients |
| Women aged 50 to 64 | 78.2%likely range 74.6% to 81.3%, 582 patients | 77.7%likely range 73.5% to 81.5%, 413 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,167August 2026 | 4,556August 2026 |
| Primary care network | Havering North PCN | Havering North PCN |
| Phone | 01708 343991 | 01708 796960 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,391 in August 2026Same day 34.6%; face to face 67.9% | 1,362 in August 2026Same day 41.3%; face to face 78.7% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent4.8 including trainees and locums2,212 patients per permanent GP | 1.2 qualified permanent1.2 including trainees and locums3,714 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.