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The Rossington Practice vs West End Clinic

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Rossington Practice and West End Clinic cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Rossington PracticeDN11 0LPWest End ClinicDN11 0PQ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.4likely range 61.2 to 77.9107 survey answers67.4likely range 63.1 to 71.3127 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good68.6%likely range 55.7% to 79.2%, 107 answers69.7%likely range 65.1% to 74.0%, 127 answers
Access (mean of the two below)74.4%likely range 69.3% to 78.6%61.8%likely range 52.2% to 70.4%
Appointments within two weeks of booking68.8%likely range 61.1% to 75.5%, 2,395 appointments66.9%likely range 54.4% to 77.3%, 942 appointments
Calls answered by the practice79.9%likely range 73.4% to 85.1%, 3,718 callsClearly higher56.7%likely range 41.9% to 70.4%, 894 calls
More survey questions (not part of the grade)
Getting through on the phone50.6%likely range 37.8% to 63.3%, 104 answers43.3%likely range 38.6% to 48.2%, 124 answers
Reception and admin team77.3%likely range 64.6% to 86.4%, 103 answers79.9%likely range 75.7% to 83.6%, 124 answers
Having a preferred professional29.3%likely range 19.0% to 42.3%, 105 answers21.9%likely range 18.2% to 26.1%, 127 answers
Seeing your preferred professional20.9%likely range 8.0% to 44.4%, 34 answers23.8%likely range 16.9% to 32.3%, 37 answers
Knowing the next step71.7%likely range 58.9% to 81.8%, 107 answers75.8%likely range 71.3% to 79.8%, 118 answers
Contacting the practice62.8%likely range 49.6% to 74.2%, 105 answers61.5%likely range 56.7% to 66.0%, 126 answers
Wait for an appointment69.1%likely range 55.2% to 80.2%, 93 answers51.3%likely range 46.1% to 56.5%, 110 answers
Being listened to79.4%likely range 67.0% to 88.0%, 104 answers85.4%likely range 81.6% to 88.6%, 121 answers
Care and concern67.6%likely range 54.5% to 78.4%, 105 answers82.7%likely range 78.7% to 86.1%, 123 answers
Confidence and trust84.9%likely range 73.1% to 92.1%, 103 answers93.9%likely range 91.0% to 95.9%, 119 answers
Involvement in decisions72.9%likely range 59.8% to 83.0%, 101 answers92.7%likely range 89.6% to 95.0%, 115 answers
Needs met82.0%likely range 70.0% to 89.9%, 106 answers86.6%likely range 82.8% to 89.6%, 120 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.5%likely range 81.7% to 95.3%, 74 patients86.8%likely range 72.7% to 94.2%, 38 patients
Children at 18 months84.1%likely range 75.0% to 90.3%, 88 patients84.6%likely range 70.3% to 92.8%, 39 patients
Children at 5 years76.3%likely range 66.9% to 83.6%, 97 patients87.3%likely range 76.0% to 93.7%, 55 patients
Women aged 25 to 4966.2%likely range 63.7% to 68.7%, 1,350 patients72.1%likely range 68.8% to 75.3%, 725 patients
Women aged 50 to 6470.0%likely range 66.5% to 73.3%, 691 patients74.9%likely range 70.3% to 79.1%, 371 patients
Facts (NHS England, not part of the grade)
Registered patients8,375August 20264,442August 2026
Primary care networkDoncaster South PCNDoncaster South PCN
Phone01302 86842101302 865865
Friends and Family Test (its own feedback)86.1% good or very good79 answers, June 20261 answers in June 2026; shares not published below 5
Appointments (one month)2,428 in August 2026Same day 39.7%; face to face 77.0%1,827 in August 2026Same day 22.6%; face to face 73.3%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.98England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.2 qualified permanent7.0 including trainees and locums2,628 patients per permanent GP0.8 qualified permanent0.8 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences