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The Robert Darbishire Practice vs The Whitswood Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Robert Darbishire Practice and The Whitswood Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Robert Darbishire PracticeM14 5NPThe Whitswood PracticeM16 7AP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.6likely range 29.1 to 92.959 survey answers86.7likely range 81.7 to 90.292 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good72.7%likely range 7.7% to 98.8%, 59 answers85.6%likely range 78.8% to 90.4%, 92 answers
Access (mean of the two below)79.0%likely range 76.0% to 81.5%89.1%likely range 84.0% to 92.7%Clearly higher
Appointments within two weeks of booking98.0%likely range 94.3% to 99.3%, 2,252 appointments99.1%likely range 95.1% to 99.8%, 1,746 appointments
Calls answered by the practice59.9%likely range 55.1% to 64.6%, 8,432 calls79.0%likely range 69.5% to 86.1%, 1,888 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone53.7%likely range 3.6% to 97.3%, 48 answers77.6%likely range 69.7% to 83.8%, 86 answers
Reception and admin team77.5%likely range 7.8% to 99.3%, 52 answers90.0%likely range 83.9% to 93.9%, 91 answers
Having a preferred professional25.0%likely range 1.0% to 91.6%, 60 answers39.0%likely range 31.3% to 47.2%, 90 answers
Seeing your preferred professionalNot shown: fewer than 30 answers49.1%likely range 35.8% to 62.5%, 34 answers
Knowing the next step88.3%likely range 9.9% to 99.8%, 51 answers91.8%likely range 86.0% to 95.3%, 91 answers
Contacting the practice79.3%likely range 8.3% to 99.4%, 53 answers83.2%likely range 76.2% to 88.5%, 91 answers
Wait for an appointment70.6%likely range 6.1% to 98.9%, 48 answers91.2%likely range 85.0% to 94.9%, 84 answers
Being listened to89.6%likely range 10.2% to 99.8%, 51 answers96.1%likely range 91.4% to 98.3%, 89 answers
Care and concern89.2%likely range 10.1% to 99.8%, 51 answers91.0%likely range 85.0% to 94.7%, 88 answers
Confidence and trust81.0%likely range 8.5% to 99.5%, 52 answers94.0%likely range 88.6% to 96.9%, 87 answers
Involvement in decisions81.8%likely range 8.1% to 99.6%, 48 answers91.7%likely range 85.8% to 95.3%, 87 answers
Needs met88.0%likely range 9.0% to 99.8%, 46 answers90.9%likely range 84.7% to 94.7%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.1%likely range 76.1% to 86.8%, 195 patients80.5%likely range 70.3% to 87.8%, 77 patients
Children at 18 months69.5%likely range 62.3% to 75.9%, 174 patients64.8%likely range 53.2% to 74.9%, 71 patients
Children at 5 years71.6%likely range 64.8% to 77.5%, 190 patients75.7%likely range 64.5% to 84.2%, 70 patients
Women aged 25 to 4926.6%likely range 25.5% to 27.6%, 6,354 patients56.7%likely range 53.7% to 59.7%, 1,042 patients
Women aged 50 to 6461.7%likely range 58.3% to 65.1%, 789 patients71.5%likely range 66.0% to 76.4%, 291 patients
Facts (NHS England, not part of the grade)
Registered patients33,035August 20265,093August 2026
Primary care networkBetter Health Mcr PCNBetter Health Mcr PCN
Phone0161 22566990161 2263620
Friends and Family Test (its own feedback)89.7% good or very good621 answers, June 202692.6% good or very good162 answers, June 2026
Appointments (one month)11,097 in August 2026Same day 74.3%; face to face 31.7%2,923 in August 2026Same day 65.6%; face to face 30.7%
Antibiotic items per STAR-PU (one year)0.43England 0.74, April 2025 to March 20260.55England 0.74, April 2025 to March 2026
GPs (full-time equivalent)16.9 qualified permanent21.2 including trainees and locums1,953 patients per permanent GP3.1 qualified permanent5.3 including trainees and locums1,626 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences