Dudley · Compare
The Ridgeway Surgery vs Northway Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Ridgeway Surgery and Northway Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Ridgeway SurgeryDY3 3UH | Northway Medical CentreDY3 3QY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 94.7likely range 81.2 to 97.091 survey answers | 88.7likely range 82.8 to 92.2109 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 96.4%likely range 77.2% to 99.5%, 91 answers | 90.2%likely range 81.8% to 95.0%, 109 answers |
| Access (mean of the two below) | 90.6%likely range 88.0% to 92.5%Clearly higher | 85.2%likely range 81.8% to 87.8% |
| Appointments within two weeks of booking | 98.0%likely range 95.5% to 99.2%, 3,896 appointments | 98.2%likely range 94.4% to 99.4%, 2,151 appointments |
| Calls answered by the practice | 83.0%likely range 78.6% to 86.6%, 7,051 callsClearly higher | 72.2%likely range 66.5% to 77.2%, 5,573 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.7%likely range 62.9% to 95.5%, 86 answers | 91.0%likely range 82.6% to 95.5%, 107 answers |
| Reception and admin team | 100.0%likely range 82.2% to 100.0%, 88 answers | 95.8%likely range 88.9% to 98.5%, 108 answers |
| Having a preferred professional | 30.3%likely range 14.1% to 53.4%, 89 answers | 31.9%likely range 22.6% to 43.0%, 104 answers |
| Seeing your preferred professional | 69.7%likely range 31.5% to 92.0%, 30 answers | 52.9%likely range 32.7% to 72.1%, 30 answers |
| Knowing the next step | 94.5%likely range 73.6% to 99.1%, 85 answers | 98.0%likely range 92.1% to 99.5%, 108 answers |
| Contacting the practice | 92.0%likely range 70.6% to 98.2%, 87 answers | 92.0%likely range 84.0% to 96.2%, 109 answers |
| Wait for an appointment | 95.1%likely range 74.1% to 99.3%, 83 answers | 93.7%likely range 86.1% to 97.3%, 106 answers |
| Being listened to | 99.5%likely range 81.0% to 100.0%, 86 answers | 92.1%likely range 84.1% to 96.3%, 107 answers |
| Care and concern | 100.0%likely range 81.4% to 100.0%, 84 answers | 89.4%likely range 80.7% to 94.5%, 106 answers |
| Confidence and trust | 100.0%likely range 81.8% to 100.0%, 86 answers | 95.2%likely range 88.0% to 98.1%, 106 answers |
| Involvement in decisions | 98.9%likely range 78.8% to 100.0%, 79 answers | 92.0%likely range 83.6% to 96.3%, 101 answers |
| Needs met | 99.0%likely range 80.4% to 100.0%, 87 answers | 93.2%likely range 85.3% to 97.0%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.3%likely range 89.5% to 98.7%, 80 patients | 95.8%likely range 88.5% to 98.6%, 72 patients |
| Children at 18 months | 91.8%likely range 84.7% to 95.8%, 98 patients | 96.7%likely range 90.7% to 98.9%, 90 patients |
| Children at 5 years | 91.5%likely range 85.1% to 95.3%, 118 patients | 94.0%likely range 86.8% to 97.4%, 84 patients |
| Women aged 25 to 49 | 73.8%likely range 71.8% to 75.8%, 1,793 patients | 79.2%likely range 76.9% to 81.3%, 1,302 patients |
| Women aged 50 to 64 | 79.7%likely range 77.2% to 81.9%, 1,165 patients | 83.5%likely range 80.7% to 85.9%, 781 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,120August 2026 | 8,392August 2026 |
| Primary care network | Sedgley, Coseley & Gornal PCN | Sedgley, Coseley & Gornal PCN |
| Phone | 01902 886500 | 01902 885180 |
| Friends and Family Test (its own feedback) | 96.8% good or very good277 answers, June 2026 | 95.2% good or very good294 answers, June 2026 |
| Appointments (one month) | 5,053 in August 2026Same day 55.9%; face to face 70.9% | 3,271 in August 2026Same day 60.1%; face to face 76.5% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent8.7 including trainees and locums2,764 patients per permanent GP | 7.1 qualified permanent12.2 including trainees and locums1,183 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.