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The Red Practice Walton vs The Yellow Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Red Practice Walton and The Yellow Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Red Practice WaltonKT12 3LBThe Yellow PracticeKT12 3LB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.9likely range 74.9 to 86.8109 survey answers77.8likely range 74.4 to 80.799 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.4%likely range 72.5% to 89.2%, 109 answers75.3%likely range 71.7% to 78.7%, 99 answers
Access (mean of the two below)80.6%likely range 76.4% to 84.1%83.6%likely range 75.9% to 88.8%
Appointments within two weeks of booking89.1%likely range 84.0% to 92.7%, 3,014 appointments97.2%likely range 89.0% to 99.3%, 857 appointments
Calls answered by the practice72.0%likely range 65.3% to 77.9%, 4,049 calls69.9%likely range 57.0% to 80.2%, 1,185 calls
More survey questions (not part of the grade)
Getting through on the phone41.6%likely range 30.8% to 53.3%, 97 answers47.4%likely range 43.2% to 51.7%, 92 answers
Reception and admin team81.5%likely range 71.4% to 88.6%, 106 answers80.4%likely range 76.9% to 83.5%, 97 answers
Having a preferred professional23.4%likely range 15.4% to 33.9%, 109 answers32.3%likely range 28.6% to 36.3%, 99 answers
Seeing your preferred professional42.9%likely range 25.5% to 62.2%, 35 answers55.4%likely range 48.2% to 62.3%, 34 answers
Knowing the next step78.3%likely range 67.7% to 86.1%, 104 answers87.9%likely range 84.8% to 90.4%, 91 answers
Contacting the practice79.2%likely range 68.8% to 86.8%, 106 answers68.5%likely range 64.6% to 72.2%, 97 answers
Wait for an appointment78.8%likely range 67.6% to 86.9%, 93 answers70.3%likely range 65.9% to 74.4%, 77 answers
Being listened to90.3%likely range 81.5% to 95.2%, 104 answers82.5%likely range 79.2% to 85.5%, 96 answers
Care and concern85.0%likely range 75.3% to 91.3%, 105 answers82.1%likely range 78.7% to 85.0%, 98 answers
Confidence and trust91.2%likely range 82.6% to 95.7%, 104 answers92.6%likely range 90.1% to 94.5%, 96 answers
Involvement in decisions90.0%likely range 80.7% to 95.1%, 97 answers94.4%likely range 92.0% to 96.1%, 86 answers
Needs met93.1%likely range 85.1% to 96.9%, 106 answers92.2%likely range 89.5% to 94.2%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.0%likely range 87.5% to 97.2%, 100 patients100.0%likely range 84.5% to 100.0%, 21 patients
Children at 18 months95.6%likely range 90.1% to 98.1%, 114 patients89.5%likely range 68.6% to 97.1%, 19 patients
Children at 5 years94.2%likely range 88.9% to 97.0%, 137 patients76.3%likely range 60.8% to 87.0%, 38 patients
Women aged 25 to 4970.1%likely range 68.0% to 72.2%, 1,899 patients67.7%likely range 63.6% to 71.5%, 532 patients
Women aged 50 to 6475.5%likely range 72.7% to 78.1%, 967 patients73.4%likely range 68.2% to 78.1%, 301 patients
Facts (NHS England, not part of the grade)
Registered patients10,405August 20263,380August 2026
Primary care networkWalton Practices Confederation PCNWalton Practices Confederation PCN
Phone01932 50441001932 414136
Friends and Family Test (its own feedback)91.9% good or very good148 answers, June 2026No results for June 2026
Appointments (one month)4,156 in August 2026Same day 52.1%; face to face 47.2%1,414 in August 2026Same day 43.4%; face to face 49.7%
Antibiotic items per STAR-PU (one year)0.65England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent4.8 including trainees and locums2,155 patients per permanent GP0.7 qualified permanent0.7 including trainees and locums
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences