Elmbridge · Compare
The Red Practice Walton vs The White Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Red Practice Walton and The White Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Red Practice WaltonKT12 3LB | The White PracticeKT12 3LB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.9likely range 74.9 to 86.8109 survey answers | 77.0likely range 72.9 to 80.489 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.4%likely range 72.5% to 89.2%, 109 answers | 73.1%likely range 68.1% to 77.6%, 89 answers |
| Access (mean of the two below) | 80.6%likely range 76.4% to 84.1% | 85.9%likely range 78.7% to 90.3% |
| Appointments within two weeks of booking | 89.1%likely range 84.0% to 92.7%, 3,014 appointments | 87.6%likely range 77.0% to 93.7%, 927 appointments |
| Calls answered by the practice | 72.0%likely range 65.3% to 77.9%, 4,049 calls | 84.1%likely range 74.5% to 90.5%, 1,653 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.6%likely range 30.8% to 53.3%, 97 answers | 74.6%likely range 69.2% to 79.3%, 77 answers |
| Reception and admin team | 81.5%likely range 71.4% to 88.6%, 106 answers | 97.4%likely range 94.9% to 98.7%, 83 answers |
| Having a preferred professional | 23.4%likely range 15.4% to 33.9%, 109 answers | 40.0%likely range 34.7% to 45.4%, 86 answers |
| Seeing your preferred professional | 42.9%likely range 25.5% to 62.2%, 35 answers | 61.8%likely range 53.0% to 69.8%, 35 answers |
| Knowing the next step | 78.3%likely range 67.7% to 86.1%, 104 answers | 93.6%likely range 90.2% to 95.9%, 79 answers |
| Contacting the practice | 79.2%likely range 68.8% to 86.8%, 106 answers | 82.2%likely range 77.5% to 86.0%, 84 answers |
| Wait for an appointment | 78.8%likely range 67.6% to 86.9%, 93 answers | 73.1%likely range 67.3% to 78.2%, 68 answers |
| Being listened to | 90.3%likely range 81.5% to 95.2%, 104 answers | 83.7%likely range 78.9% to 87.5%, 76 answers |
| Care and concern | 85.0%likely range 75.3% to 91.3%, 105 answers | 82.7%likely range 77.8% to 86.7%, 75 answers |
| Confidence and trust | 91.2%likely range 82.6% to 95.7%, 104 answers | 94.1%likely range 90.8% to 96.3%, 76 answers |
| Involvement in decisions | 90.0%likely range 80.7% to 95.1%, 97 answers | 87.0%likely range 82.5% to 90.5%, 73 answers |
| Needs met | 93.1%likely range 85.1% to 96.9%, 106 answers | 89.8%likely range 85.7% to 92.8%, 75 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.0%likely range 87.5% to 97.2%, 100 patients | 90.0%likely range 76.9% to 96.0%, 40 patients |
| Children at 18 months | 95.6%likely range 90.1% to 98.1%, 114 patients | 89.5%likely range 78.9% to 95.1%, 57 patients |
| Children at 5 years | 94.2%likely range 88.9% to 97.0%, 137 patients | 74.1%likely range 61.1% to 83.9%, 54 patients |
| Women aged 25 to 49 | 70.1%likely range 68.0% to 72.2%, 1,899 patients | 63.7%likely range 60.4% to 66.9%, 857 patients |
| Women aged 50 to 64 | 75.5%likely range 72.7% to 78.1%, 967 patients | 68.4%likely range 63.2% to 73.1%, 335 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,405August 2026 | 4,236August 2026 |
| Primary care network | Walton Practices Confederation PCN | Walton Practices Confederation PCN |
| Phone | 01932 504410 | 01932 228999 |
| Friends and Family Test (its own feedback) | 91.9% good or very good148 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,156 in August 2026Same day 52.1%; face to face 47.2% | 1,098 in August 2026Same day 42.5%; face to face 83.5% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.8 qualified permanent4.8 including trainees and locums2,155 patients per permanent GP | 1.3 qualified permanent1.3 including trainees and locums3,185 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.