Milton Keynes · Compare
The Red House Surgery vs Whaddon Healthcare
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Red House Surgery and Whaddon Healthcare cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Red House SurgeryMK2 2EH | Whaddon HealthcareMK3 7QU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.5likely range 72.0 to 84.6120 survey answers | 74.9likely range 60.0 to 84.3103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.2%likely range 71.6% to 89.5%, 120 answers | 75.9%likely range 54.6% to 89.2%, 103 answers |
| Access (mean of the two below) | 72.9%likely range 69.9% to 75.8% | 72.5%likely range 69.9% to 75.0% |
| Appointments within two weeks of booking | 71.1%likely range 67.2% to 74.8%, 8,371 appointments | 88.8%likely range 86.3% to 91.0%, 10,609 appointmentsClearly higher |
| Calls answered by the practice | 74.6%likely range 69.9% to 78.9%, 7,408 callsClearly higher | 56.2%likely range 51.5% to 60.7%, 9,088 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.3%likely range 49.2% to 72.2%, 114 answers | 44.1%likely range 24.6% to 65.6%, 92 answers |
| Reception and admin team | 90.6%likely range 81.1% to 95.6%, 115 answers | 88.8%likely range 68.6% to 96.7%, 99 answers |
| Having a preferred professional | 32.0%likely range 22.1% to 43.7%, 119 answers | 19.5%likely range 8.0% to 40.5%, 103 answers |
| Seeing your preferred professional | 30.0%likely range 15.5% to 50.1%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.3%likely range 65.9% to 85.8%, 115 answers | 82.0%likely range 60.1% to 93.3%, 94 answers |
| Contacting the practice | 79.1%likely range 68.0% to 87.1%, 118 answers | 62.7%likely range 41.3% to 80.1%, 99 answers |
| Wait for an appointment | 65.8%likely range 53.6% to 76.3%, 111 answers | 64.5%likely range 41.6% to 82.2%, 88 answers |
| Being listened to | 95.0%likely range 86.8% to 98.2%, 114 answers | 83.8%likely range 62.4% to 94.2%, 96 answers |
| Care and concern | 88.1%likely range 78.2% to 93.9%, 116 answers | 80.6%likely range 58.9% to 92.3%, 97 answers |
| Confidence and trust | 95.7%likely range 87.7% to 98.6%, 114 answers | 92.8%likely range 72.9% to 98.4%, 94 answers |
| Involvement in decisions | 95.7%likely range 87.3% to 98.7%, 105 answers | 87.5%likely range 65.9% to 96.2%, 91 answers |
| Needs met | 91.4%likely range 82.2% to 96.1%, 116 answers | 90.0%likely range 69.8% to 97.2%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 84.9% to 94.2%, 158 patients | 93.3%likely range 89.2% to 95.9%, 224 patients |
| Children at 18 months | 88.4%likely range 81.7% to 92.8%, 129 patients | 88.1%likely range 83.2% to 91.7%, 226 patients |
| Children at 5 years | 86.3%likely range 80.3% to 90.7%, 168 patients | 90.8%likely range 86.7% to 93.7%, 261 patients |
| Women aged 25 to 49 | 65.1%likely range 63.1% to 67.0%, 2,396 patients | 73.8%likely range 72.4% to 75.2%, 3,821 patients |
| Women aged 50 to 64 | 73.4%likely range 71.0% to 75.7%, 1,313 patients | 76.6%likely range 74.5% to 78.6%, 1,634 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,269August 2026 | 21,878August 2026 |
| Primary care network | Crown PCN | Crown PCN |
| Phone | 01908 375111 | 01908 373058 |
| Friends and Family Test (its own feedback) | 96.7% good or very good521 answers, June 2026 | 97.4% good or very good427 answers, June 2026 |
| Appointments (one month) | 8,835 in August 2026Same day 55.6%; face to face 54.5% | 14,092 in August 2026Same day 49.1%; face to face 53.1% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.96England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent7.4 including trainees and locums2,175 patients per permanent GP | 8.4 qualified permanent13.7 including trainees and locums2,617 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.