Leicester · Compare
The Practice-Sayeed vs Willows Health
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Practice-Sayeed and Willows Health cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Practice-SayeedLE5 5AY | Willows HealthLE5 4LJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.4likely range 72.3 to 82.970 survey answers | 57.7likely range 34.6 to 82.291 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.3%likely range 65.7% to 79.8%, 70 answers | 47.7%likely range 14.8% to 82.7%, 91 answers |
| Access (mean of the two below) | 90.1%likely range 80.1% to 90.5% | 80.8%likely range 77.9% to 83.1% |
| Appointments within two weeks of booking | 99.6%likely range 89.6% to 100.0%, 544 appointments | 90.3%likely range 87.4% to 92.6%, 7,537 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.7%likely range 33.9% to 49.8%, 68 answers | 24.6%likely range 4.8% to 67.8%, 91 answers |
| Reception and admin team | 74.2%likely range 66.4% to 80.6%, 68 answers | 56.0%likely range 19.3% to 87.1%, 90 answers |
| Having a preferred professional | 46.5%likely range 38.6% to 54.6%, 68 answers | 20.3%likely range 3.5% to 64.1%, 93 answers |
| Seeing your preferred professional | 41.1%likely range 30.1% to 53.0%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 50.9%likely range 42.3% to 59.5%, 60 answers | 60.5%likely range 20.9% to 89.9%, 82 answers |
| Contacting the practice | 45.1%likely range 37.0% to 53.4%, 65 answers | 40.5%likely range 11.3% to 78.3%, 92 answers |
| Wait for an appointment | 53.2%likely range 43.8% to 62.4%, 51 answers | 47.6%likely range 14.0% to 83.6%, 83 answers |
| Being listened to | 92.5%likely range 86.5% to 96.0%, 59 answers | 65.3%likely range 24.9% to 91.5%, 89 answers |
| Care and concern | 81.2%likely range 73.6% to 87.0%, 61 answers | 70.8%likely range 28.4% to 93.7%, 88 answers |
| Confidence and trust | 88.7%likely range 82.0% to 93.1%, 60 answers | 86.8%likely range 40.6% to 98.4%, 88 answers |
| Involvement in decisions | 76.1%likely range 67.9% to 82.8%, 59 answers | 86.9%likely range 38.2% to 98.6%, 78 answers |
| Needs met | 91.3%likely range 84.8% to 95.1%, 56 answers | 81.8%likely range 36.5% to 97.2%, 88 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.7%likely range 80.6% to 97.5%, 41 patients | 86.4%likely range 82.4% to 89.5%, 359 patients |
| Children at 18 months | 88.0%likely range 76.2% to 94.4%, 50 patients | 81.6%likely range 77.1% to 85.4%, 337 patients |
| Children at 5 years | 86.8%likely range 75.2% to 93.5%, 53 patients | 77.5%likely range 72.9% to 81.5%, 360 patients |
| Women aged 25 to 49 | 54.2%likely range 50.5% to 57.8%, 714 patients | 54.1%likely range 52.8% to 55.4%, 5,688 patients |
| Women aged 50 to 64 | 72.4%likely range 66.6% to 77.6%, 254 patients | 71.7%likely range 69.8% to 73.5%, 2,288 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,079August 2026 | 32,098August 2026 |
| Primary care network | Willows Health PCN | Willows Health PCN |
| Phone | 0116 3232030 | 0116 2461311 |
| Friends and Family Test (its own feedback) | 1 answers in June 2026; shares not published below 5 | 86.8% good or very good91 answers, June 2026 |
| Appointments (one month) | 1,717 in August 2026Same day 32.4%; face to face 78.4% | 14,622 in August 2026Same day 34.2%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 4.5 qualified permanent4.5 including trainees and locums7,208 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.