Hillingdon · Compare
The Pine Medical Centre vs Parkview Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Pine Medical Centre and Parkview Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Pine Medical CentreUB4 8RB | Parkview SurgeryUB8 3LA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.6likely range 76.4 to 88.380 survey answers | 77.0likely range 68.6 to 83.493 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.4%likely range 75.4% to 91.8%, 80 answers | 75.5%likely range 63.6% to 84.5%, 93 answers |
| Access (mean of the two below) | 79.3%likely range 73.9% to 83.6% | 80.3%likely range 76.1% to 83.9% |
| Appointments within two weeks of booking | 79.2%likely range 71.5% to 85.2%, 2,049 appointments | 94.9%likely range 90.9% to 97.2%, 2,958 appointmentsClearly higher |
| Calls answered by the practice | 79.3%likely range 71.6% to 85.4%, 2,729 calls | 65.7%likely range 58.1% to 72.5%, 3,390 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.0%likely range 74.9% to 91.6%, 78 answers | 53.6%likely range 40.7% to 66.1%, 83 answers |
| Reception and admin team | 92.5%likely range 84.0% to 96.6%, 80 answers | 74.9%likely range 62.9% to 84.0%, 93 answers |
| Having a preferred professional | 42.1%likely range 31.4% to 53.6%, 80 answers | 53.0%likely range 40.8% to 64.8%, 93 answers |
| Seeing your preferred professional | 56.9%likely range 40.7% to 71.6%, 41 answers | 25.7%likely range 13.7% to 43.0%, 48 answers |
| Knowing the next step | 91.8%likely range 83.1% to 96.2%, 79 answers | 75.2%likely range 62.8% to 84.5%, 87 answers |
| Contacting the practice | 90.0%likely range 80.8% to 95.0%, 79 answers | 62.3%likely range 49.8% to 73.4%, 91 answers |
| Wait for an appointment | 61.3%likely range 49.3% to 72.1%, 74 answers | 50.4%likely range 37.9% to 63.0%, 85 answers |
| Being listened to | 93.3%likely range 84.9% to 97.2%, 78 answers | 72.3%likely range 59.9% to 82.1%, 88 answers |
| Care and concern | 95.3%likely range 87.6% to 98.3%, 79 answers | 73.5%likely range 61.0% to 83.0%, 88 answers |
| Confidence and trust | 99.1%likely range 93.2% to 99.9%, 79 answers | 89.3%likely range 78.8% to 94.9%, 87 answers |
| Involvement in decisions | 90.5%likely range 81.1% to 95.5%, 74 answers | 89.9%likely range 79.5% to 95.4%, 85 answers |
| Needs met | 91.7%likely range 82.8% to 96.2%, 78 answers | 84.7%likely range 73.3% to 91.7%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.2%likely range 82.1% to 95.9%, 68 patients | 91.0%likely range 83.8% to 95.2%, 100 patients |
| Children at 18 months | 89.3%likely range 80.3% to 94.5%, 75 patients | 76.0%likely range 66.9% to 83.2%, 104 patients |
| Children at 5 years | 82.0%likely range 70.5% to 89.6%, 61 patients | 72.7%likely range 61.9% to 81.4%, 77 patients |
| Women aged 25 to 49 | 63.9%likely range 60.9% to 66.7%, 1,060 patients | 56.2%likely range 53.7% to 58.6%, 1,536 patients |
| Women aged 50 to 64 | 81.0%likely range 77.3% to 84.3%, 485 patients | 76.9%likely range 73.5% to 80.1%, 616 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,896August 2026 | 8,085August 2026 |
| Primary care network | Long Lane First Care Group PCN | Long Lane First Care Group PCN |
| Phone | 02084 328569 | 020 85737674 |
| Friends and Family Test (its own feedback) | 82.5% good or very good63 answers, June 2026 | 63.2% good or very good19 answers, June 2026 |
| Appointments (one month) | 2,049 in August 2026Same day 36.6%; face to face 71.9% | 3,142 in August 2026Same day 23.1%; face to face 50.0% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent2.9 including trainees and locums2,010 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums3,912 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.