Waltham Forest · Compare
The Penrhyn Surgery vs The Microfaculty
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Microfaculty’s Practice Grade is clearly higher than The Penrhyn Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The Penrhyn SurgeryE17 5DB | The MicrofacultyE4 8LT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 61.6likely range 54.9 to 68.0106 survey answers | 77.5likely range 73.5 to 80.9107 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 56.6%likely range 47.3% to 65.5%, 106 answers | 79.8%likely range 75.3% to 83.6%, 107 answersClearly higher |
| Access (mean of the two below) | 73.2%likely range 67.9% to 77.8% | 72.1%likely range 63.7% to 78.9% |
| Appointments within two weeks of booking | 94.6%likely range 89.1% to 97.4%, 1,917 appointmentsClearly higher | 68.1%likely range 54.2% to 79.3%, 758 appointments |
| Calls answered by the practice | 51.8%likely range 42.8% to 60.6%, 2,475 calls | 76.0%likely range 66.4% to 83.6%, 1,937 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.3%likely range 27.7% to 45.8%, 101 answers | 82.6%likely range 78.3% to 86.2%, 103 answers |
| Reception and admin team | 59.3%likely range 49.8% to 68.2%, 103 answers | 85.2%likely range 81.2% to 88.5%, 104 answers |
| Having a preferred professional | 26.8%likely range 19.4% to 35.9%, 104 answers | 37.7%likely range 32.9% to 42.8%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 46.2%likely range 38.4% to 54.2%, 45 answers |
| Knowing the next step | 75.0%likely range 65.7% to 82.4%, 98 answers | 79.0%likely range 74.3% to 83.0%, 100 answers |
| Contacting the practice | 54.0%likely range 44.6% to 63.1%, 105 answers | 75.3%likely range 70.6% to 79.5%, 105 answers |
| Wait for an appointment | 62.8%likely range 52.3% to 72.3%, 84 answers | 56.8%likely range 51.2% to 62.2%, 92 answers |
| Being listened to | 80.8%likely range 72.1% to 87.3%, 98 answers | 91.1%likely range 87.7% to 93.6%, 105 answers |
| Care and concern | 77.6%likely range 68.8% to 84.6%, 102 answers | 89.3%likely range 85.6% to 92.1%, 104 answers |
| Confidence and trust | 82.3%likely range 73.6% to 88.5%, 97 answers | 94.4%likely range 91.5% to 96.3%, 104 answers |
| Involvement in decisions | 81.5%likely range 72.3% to 88.2%, 88 answers | 97.9%likely range 95.8% to 99.0%, 100 answers |
| Needs met | 81.6%likely range 73.1% to 87.9%, 101 answers | 92.9%likely range 89.7% to 95.2%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 83.2% to 95.8%, 81 patients | 88.0%likely range 70.0% to 95.8%, 25 patients |
| Children at 18 months | 87.0%likely range 78.6% to 92.4%, 92 patients | 80.6%likely range 65.0% to 90.2%, 36 patients |
| Children at 5 years | 73.6%likely range 64.7% to 81.0%, 110 patients | 70.0%likely range 56.2% to 80.9%, 50 patients |
| Women aged 25 to 49 | 65.0%likely range 62.8% to 67.2%, 1,799 patients | 69.0%likely range 65.6% to 72.3%, 733 patients |
| Women aged 50 to 64 | 77.8%likely range 74.3% to 81.0%, 586 patients | 84.0%likely range 80.0% to 87.3%, 381 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,546August 2026 | 4,192August 2026 |
| Primary care network | Waltham Forest 8 PCN | Waltham Forest 8 PCN |
| Phone | 020 85272563 | 020 85241230 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 1 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 3,021 in August 2026Same day 45.2%; face to face 36.6% | 1,036 in August 2026Same day 30.8%; face to face 65.5% |
| Antibiotic items per STAR-PU (one year) | 0.34England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent3.3 including trainees and locums3,321 patients per permanent GP | 1.1 qualified permanent2.1 including trainees and locums3,930 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.