Waltham Forest · Compare
The Penrhyn Surgery vs Dr Shantir Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Penrhyn Surgery and Dr Shantir Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Penrhyn SurgeryE17 5DB | Dr Shantir PracticeE17 5JL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 61.6likely range 54.9 to 68.0106 survey answers | 68.3likely range 61.9 to 74.1111 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 56.6%likely range 47.3% to 65.5%, 106 answers | 62.8%likely range 53.8% to 71.0%, 111 answers |
| Access (mean of the two below) | 73.2%likely range 67.9% to 77.8% | 81.0%likely range 76.5% to 84.5% |
| Appointments within two weeks of booking | 94.6%likely range 89.1% to 97.4%, 1,917 appointments | 96.3%likely range 90.6% to 98.6%, 1,550 appointments |
| Calls answered by the practice | 51.8%likely range 42.8% to 60.6%, 2,475 calls | 65.7%likely range 58.7% to 72.2%, 3,908 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.3%likely range 27.7% to 45.8%, 101 answers | 57.8%likely range 48.3% to 66.7%, 101 answers |
| Reception and admin team | 59.3%likely range 49.8% to 68.2%, 103 answers | 70.2%likely range 61.3% to 77.7%, 109 answers |
| Having a preferred professional | 26.8%likely range 19.4% to 35.9%, 104 answers | 24.4%likely range 17.6% to 33.0%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.2%likely range 24.4% to 56.3%, 32 answers |
| Knowing the next step | 75.0%likely range 65.7% to 82.4%, 98 answers | 63.7%likely range 54.3% to 72.1%, 101 answers |
| Contacting the practice | 54.0%likely range 44.6% to 63.1%, 105 answers | 58.8%likely range 49.7% to 67.4%, 108 answers |
| Wait for an appointment | 62.8%likely range 52.3% to 72.3%, 84 answers | 52.4%likely range 42.5% to 62.1%, 90 answers |
| Being listened to | 80.8%likely range 72.1% to 87.3%, 98 answers | 77.9%likely range 69.3% to 84.7%, 103 answers |
| Care and concern | 77.6%likely range 68.8% to 84.6%, 102 answers | 71.1%likely range 62.0% to 78.7%, 103 answers |
| Confidence and trust | 82.3%likely range 73.6% to 88.5%, 97 answers | 89.5%likely range 82.3% to 94.0%, 102 answers |
| Involvement in decisions | 81.5%likely range 72.3% to 88.2%, 88 answers | 86.0%likely range 77.9% to 91.4%, 95 answers |
| Needs met | 81.6%likely range 73.1% to 87.9%, 101 answers | 83.0%likely range 74.8% to 89.0%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 83.2% to 95.8%, 81 patients | 89.1%likely range 82.5% to 93.4%, 128 patients |
| Children at 18 months | 87.0%likely range 78.6% to 92.4%, 92 patients | 86.6%likely range 78.4% to 92.0%, 97 patients |
| Children at 5 years | 73.6%likely range 64.7% to 81.0%, 110 patients | 82.1%likely range 73.2% to 88.5%, 95 patients |
| Women aged 25 to 49 | 65.0%likely range 62.8% to 67.2%, 1,799 patients | 63.8%likely range 61.6% to 66.0%, 1,834 patients |
| Women aged 50 to 64 | 77.8%likely range 74.3% to 81.0%, 586 patients | 69.1%likely range 65.1% to 72.8%, 540 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,546August 2026 | 8,593August 2026 |
| Primary care network | Waltham Forest 8 PCN | Waltham Forest 8 PCN |
| Phone | 020 85272563 | 020 85207115 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good19 answers, June 2026 |
| Appointments (one month) | 3,021 in August 2026Same day 45.2%; face to face 36.6% | 2,462 in August 2026Same day 49.4%; face to face 64.2% |
| Antibiotic items per STAR-PU (one year) | 0.34England 0.74, April 2025 to March 2026 | 0.45England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent3.3 including trainees and locums3,321 patients per permanent GP | 0.0 qualified permanent0.2 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.