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The Park Surgery vs Nelson Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Park Surgery and Nelson Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Park SurgeryNR30 2HWNelson Medical CentreNR31 0DW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.6likely range 72.6 to 92.394 survey answers79.9likely range 75.2 to 83.6113 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good88.2%likely range 68.2% to 96.3%, 94 answers86.4%likely range 81.4% to 90.2%, 113 answers
Access (mean of the two below)82.7%likely range 79.5% to 85.4%Clearly higher64.6%likely range 54.1% to 73.0%
Appointments within two weeks of booking86.7%likely range 83.1% to 89.6%, 6,416 appointmentsClearly higher74.1%likely range 63.6% to 82.5%, 1,222 appointments
Calls answered by the practice78.7%likely range 73.3% to 83.2%, 5,520 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone78.6%likely range 56.5% to 91.2%, 87 answers76.1%likely range 70.1% to 81.1%, 110 answers
Reception and admin team94.2%likely range 75.9% to 98.8%, 94 answers91.4%likely range 87.1% to 94.4%, 110 answers
Having a preferred professional50.9%likely range 31.0% to 70.6%, 93 answers46.0%likely range 39.8% to 52.4%, 114 answers
Seeing your preferred professional92.6%likely range 65.5% to 98.8%, 54 answers76.8%likely range 67.9% to 83.9%, 52 answers
Knowing the next step89.8%likely range 69.5% to 97.1%, 89 answers82.1%likely range 76.5% to 86.5%, 109 answers
Contacting the practice90.5%likely range 70.5% to 97.4%, 90 answers82.8%likely range 77.4% to 87.2%, 111 answers
Wait for an appointment81.7%likely range 60.1% to 92.9%, 89 answers72.3%likely range 65.9% to 77.8%, 104 answers
Being listened to90.1%likely range 69.8% to 97.3%, 88 answers91.1%likely range 86.6% to 94.1%, 109 answers
Care and concern86.9%likely range 66.3% to 95.7%, 91 answers89.1%likely range 84.4% to 92.5%, 110 answers
Confidence and trust93.6%likely range 74.7% to 98.7%, 91 answers96.1%likely range 92.7% to 97.9%, 110 answers
Involvement in decisions86.8%likely range 65.7% to 95.8%, 87 answers92.3%likely range 87.9% to 95.1%, 105 answers
Needs met93.6%likely range 74.7% to 98.7%, 91 answers91.3%likely range 86.9% to 94.3%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.4%likely range 75.1% to 87.8%, 136 patients95.3%likely range 87.1% to 98.4%, 64 patients
Children at 18 months81.6%likely range 74.6% to 87.1%, 147 patients88.9%likely range 78.8% to 94.5%, 63 patients
Children at 5 years85.3%likely range 78.8% to 90.1%, 150 patients95.0%likely range 86.3% to 98.3%, 60 patients
Women aged 25 to 4976.9%likely range 75.2% to 78.6%, 2,485 patients67.1%likely range 64.2% to 69.9%, 1,031 patients
Women aged 50 to 6481.4%likely range 79.1% to 83.4%, 1,272 patients76.9%likely range 72.8% to 80.6%, 438 patients
Facts (NHS England, not part of the grade)
Registered patients15,085August 20266,245August 2026
Primary care networkGreat Yarmouth & Northern Villages PCNGreat Yarmouth & Northern Villages PCN
Phone01493 85567201493 419600
Friends and Family Test (its own feedback)97.2% good or very good617 answers, June 202691.6% good or very good107 answers, June 2026
Appointments (one month)7,086 in August 2026Same day 27.6%; face to face 66.4%2,441 in August 2026Same day 16.9%; face to face 91.8%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.5 qualified permanent12.5 including trainees and locums1,581 patients per permanent GP2.5 qualified permanent2.5 including trainees and locums2,465 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences