Ashfield · Compare
The Om Surgery vs Whyburn Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Om Surgery’s Practice Grade is clearly higher than Whyburn Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Om SurgeryNG15 7JP | Whyburn Medical PracticeNG15 7JE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.4likely range 69.2 to 75.298 survey answersClearly higher | 60.2likely range 51.1 to 68.6115 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 72.0%likely range 68.8% to 75.0%, 98 answers | 57.2%likely range 44.4% to 69.1%, 115 answers |
| Access (mean of the two below) | 73.3%likely range 65.4% to 79.4% | 66.9%likely range 61.9% to 71.4% |
| Appointments within two weeks of booking | 70.6%likely range 59.2% to 79.8%, 1,097 appointments | 74.3%likely range 66.2% to 81.1%, 1,975 appointments |
| Calls answered by the practice | 75.9%likely range 65.2% to 84.1%, 1,599 calls | 59.4%likely range 53.4% to 65.2%, 5,560 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.9%likely range 68.7% to 74.9%, 97 answers | 15.3%likely range 8.1% to 26.9%, 111 answers |
| Reception and admin team | 86.5%likely range 83.9% to 88.8%, 94 answers | 63.4%likely range 50.4% to 74.7%, 112 answers |
| Having a preferred professional | 48.6%likely range 45.2% to 52.1%, 97 answers | 24.9%likely range 15.6% to 37.4%, 115 answers |
| Seeing your preferred professional | 59.1%likely range 53.8% to 64.2%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.6%likely range 79.8% to 85.1%, 93 answers | 59.7%likely range 46.2% to 71.9%, 104 answers |
| Contacting the practice | 69.8%likely range 66.6% to 72.9%, 97 answers | 47.6%likely range 35.3% to 60.2%, 115 answers |
| Wait for an appointment | 65.4%likely range 61.9% to 68.8%, 90 answers | 36.0%likely range 24.3% to 49.7%, 102 answers |
| Being listened to | 86.1%likely range 83.5% to 88.4%, 96 answers | 83.5%likely range 71.7% to 91.0%, 111 answers |
| Care and concern | 81.9%likely range 79.0% to 84.4%, 95 answers | 88.5%likely range 77.5% to 94.5%, 111 answers |
| Confidence and trust | 90.1%likely range 87.8% to 92.0%, 95 answers | 87.7%likely range 76.7% to 93.9%, 112 answers |
| Involvement in decisions | 92.2%likely range 90.1% to 93.9%, 91 answers | 92.2%likely range 82.0% to 96.8%, 109 answers |
| Needs met | 89.1%likely range 86.7% to 91.1%, 94 answers | 87.4%likely range 76.2% to 93.8%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 75.3% to 95.7%, 37 patients | 92.0%likely range 86.5% to 95.4%, 150 patients |
| Children at 18 months | 80.0%likely range 60.9% to 91.1%, 25 patients | 83.8%likely range 76.9% to 89.0%, 142 patients |
| Children at 5 years | 74.4%likely range 58.9% to 85.4%, 39 patients | 86.5%likely range 79.9% to 91.2%, 141 patients |
| Women aged 25 to 49 | 72.0%likely range 68.0% to 75.6%, 528 patients | 74.0%likely range 72.1% to 75.8%, 2,214 patients |
| Women aged 50 to 64 | 78.1%likely range 72.3% to 83.0%, 228 patients | 76.9%likely range 74.3% to 79.3%, 1,103 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,944August 2026 | 12,829August 2026 |
| Primary care network | Byron PCN | Byron PCN |
| Phone | 0115 9632184 | 0115 8832150 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,248 in August 2026Same day 43.5%; face to face 80.4% | 4,211 in August 2026Same day 20.9%; face to face 86.0% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.4 qualified permanent0.7 including trainees and locums | 4.3 qualified permanent4.3 including trainees and locums2,984 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.