Birmingham · Compare
The Oaks Medical Centre vs Cotmore Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Oaks Medical Centre and Cotmore Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Oaks Medical CentreB44 9ER | Cotmore SurgeryB44 8TU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.7likely range 75.2 to 90.1118 survey answers | 91.5likely range 88.3 to 93.597 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 85.3%likely range 71.8% to 92.9%, 118 answers | 96.0%likely range 94.0% to 97.3%, 97 answersClearly higher |
| Access (mean of the two below) | 83.1%likely range 79.9% to 85.8% | 80.8%likely range 71.1% to 86.8% |
| Appointments within two weeks of booking | 94.9%likely range 91.4% to 97.1%, 3,698 appointments | 83.6%likely range 67.3% to 92.7%, 483 appointments |
| Calls answered by the practice | 71.1%likely range 65.7% to 76.0%, 6,167 calls | 77.8%likely range 67.5% to 85.6%, 1,642 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.3%likely range 39.9% to 69.7%, 107 answers | 88.2%likely range 85.3% to 90.7%, 90 answers |
| Reception and admin team | 90.0%likely range 77.4% to 96.0%, 115 answers | 97.8%likely range 96.3% to 98.7%, 95 answers |
| Having a preferred professional | 21.1%likely range 11.5% to 35.5%, 116 answers | 42.1%likely range 38.2% to 46.2%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 69.8%likely range 63.5% to 75.4%, 39 answers |
| Knowing the next step | 89.6%likely range 76.2% to 95.9%, 106 answers | 98.7%likely range 97.3% to 99.3%, 91 answers |
| Contacting the practice | 80.0%likely range 65.6% to 89.3%, 115 answers | 93.9%likely range 91.6% to 95.6%, 95 answers |
| Wait for an appointment | 93.6%likely range 81.0% to 98.0%, 103 answers | 90.8%likely range 88.0% to 93.0%, 86 answers |
| Being listened to | 92.7%likely range 80.6% to 97.5%, 112 answers | 98.7%likely range 97.4% to 99.4%, 93 answers |
| Care and concern | 89.8%likely range 77.0% to 95.9%, 114 answers | 98.1%likely range 96.6% to 99.0%, 94 answers |
| Confidence and trust | 94.6%likely range 83.1% to 98.4%, 112 answers | 98.7%likely range 97.4% to 99.3%, 92 answers |
| Involvement in decisions | 90.1%likely range 76.9% to 96.2%, 107 answers | 100.0%likely range 99.3% to 100.0%, 91 answers |
| Needs met | 95.0%likely range 83.8% to 98.6%, 114 answers | 97.4%likely range 95.8% to 98.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.1%likely range 78.6% to 88.5%, 208 patients | 66.7%likely range 46.7% to 82.0%, 24 patients |
| Children at 18 months | 82.0%likely range 75.6% to 87.0%, 172 patients | 86.2%likely range 69.4% to 94.5%, 29 patients |
| Children at 5 years | 70.1%likely range 63.1% to 76.3%, 184 patients | 88.0%likely range 70.0% to 95.8%, 25 patients |
| Women aged 25 to 49 | 73.4%likely range 71.8% to 75.0%, 2,884 patients | 73.6%likely range 69.5% to 77.3%, 488 patients |
| Women aged 50 to 64 | 80.6%likely range 78.5% to 82.6%, 1,405 patients | 79.6%likely range 74.6% to 83.9%, 285 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,236August 2026 | 3,341August 2026 |
| Primary care network | Kingstanding, Erdington & Nechells PCN | Kingstanding, Erdington & Nechells PCN |
| Phone | 0121 3892222 | 0121 3605409 |
| Friends and Family Test (its own feedback) | 93.4% good or very good183 answers, June 2026 | 77.8% good or very good18 answers, June 2026 |
| Appointments (one month) | 6,424 in August 2026Same day 47.0%; face to face 81.3% | 1,209 in August 2026Same day 39.6%; face to face 78.4% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent10.5 including trainees and locums2,690 patients per permanent GP | 3.3 qualified permanent3.3 including trainees and locums1,002 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.