Bolton · Compare
The Oaks Family Practice vs Crompton View Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Crompton View Surgery’s Practice Grade is clearly higher than The Oaks Family Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Oaks Family PracticeBL1 8UP | Crompton View SurgeryBL1 8UP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.4likely range 64.5 to 80.596 survey answers | 89.3likely range 85.2 to 91.295 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 70.1%likely range 57.7% to 80.1%, 96 answers | 98.1%likely range 92.8% to 99.5%, 95 answersClearly higher |
| Access (mean of the two below) | 80.8%likely range 75.6% to 84.8%Clearly higher | 68.6%likely range 62.6% to 74.0% |
| Appointments within two weeks of booking | 85.7%likely range 78.0% to 91.0%, 1,703 appointmentsClearly higher | 70.0%likely range 60.8% to 77.8%, 1,675 appointments |
| Calls answered by the practice | 75.8%likely range 68.8% to 81.7%, 3,484 calls | 67.2%likely range 59.2% to 74.4%, 3,002 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.5%likely range 46.7% to 71.1%, 93 answers | 83.1%likely range 74.1% to 89.5%, 94 answers |
| Reception and admin team | 83.6%likely range 72.4% to 90.9%, 95 answers | 96.4%likely range 90.4% to 98.7%, 95 answers |
| Having a preferred professional | 31.0%likely range 20.8% to 43.4%, 97 answers | 44.4%likely range 34.6% to 54.7%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 61.7%likely range 44.7% to 76.2%, 36 answers |
| Knowing the next step | 91.3%likely range 81.4% to 96.2%, 94 answers | 96.4%likely range 90.2% to 98.7%, 92 answers |
| Contacting the practice | 67.5%likely range 55.0% to 77.9%, 96 answers | 92.5%likely range 85.1% to 96.4%, 93 answers |
| Wait for an appointment | 58.9%likely range 45.5% to 71.0%, 85 answers | 82.2%likely range 72.7% to 88.9%, 88 answers |
| Being listened to | 87.2%likely range 76.4% to 93.5%, 94 answers | 99.4%likely range 94.8% to 99.9%, 93 answers |
| Care and concern | 83.3%likely range 71.9% to 90.7%, 94 answers | 98.9%likely range 94.0% to 99.8%, 93 answers |
| Confidence and trust | 95.0%likely range 86.1% to 98.3%, 92 answers | 99.5%likely range 94.9% to 100.0%, 92 answers |
| Involvement in decisions | 89.0%likely range 78.4% to 94.8%, 91 answers | 99.5%likely range 94.8% to 99.9%, 90 answers |
| Needs met | 89.6%likely range 79.2% to 95.1%, 92 answers | 99.5%likely range 94.9% to 100.0%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 81.4% to 96.3%, 58 patients | 91.3%likely range 82.3% to 96.0%, 69 patients |
| Children at 18 months | 86.4%likely range 75.5% to 93.0%, 59 patients | 95.1%likely range 86.5% to 98.3%, 61 patients |
| Children at 5 years | 84.4%likely range 73.6% to 91.3%, 64 patients | 89.9%likely range 81.3% to 94.8%, 79 patients |
| Women aged 25 to 49 | 71.5%likely range 68.7% to 74.1%, 1,083 patients | 71.8%likely range 69.0% to 74.4%, 1,071 patients |
| Women aged 50 to 64 | 72.9%likely range 69.3% to 76.3%, 613 patients | 75.6%likely range 71.6% to 79.1%, 499 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,871August 2026 | 6,094August 2026 |
| Primary care network | Turton PCN | Turton PCN |
| Phone | 01204 463111 | 01204 463090 |
| Friends and Family Test (its own feedback) | 96.0% good or very good50 answers, June 2026 | 96.8% good or very good155 answers, June 2026 |
| Appointments (one month) | 2,657 in August 2026Same day 33.0%; face to face 81.3% | 2,603 in August 2026Same day 22.7%; face to face 82.7% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent8.6 including trainees and locums1,657 patients per permanent GP | 4.2 qualified permanent6.5 including trainees and locums1,456 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.