Luton · Compare
The Oakley Surgery vs Drs Mirza Sukhani & Partners
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Oakley Surgery and Drs Mirza Sukhani & Partners cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Oakley SurgeryLU4 9FJ | Drs Mirza Sukhani & PartnersLU4 9NN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.8likely range 66.5 to 76.4100 survey answers | 68.2likely range 62.6 to 73.182 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 69.4%likely range 62.3% to 75.7%, 100 answers | 66.2%likely range 58.6% to 73.0%, 82 answers |
| Access (mean of the two below) | 77.3%likely range 71.2% to 81.8% | 72.6%likely range 67.3% to 77.0% |
| Appointments within two weeks of booking | 90.0%likely range 80.7% to 95.1%, 1,054 appointments | 95.8%likely range 89.4% to 98.4%, 1,344 appointments |
| Calls answered by the practice | 64.5%likely range 56.6% to 71.7%, 3,159 calls | 49.3%likely range 40.9% to 57.7%, 2,749 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.6%likely range 32.7% to 47.0%, 99 answers | 55.7%likely range 48.0% to 63.2%, 81 answers |
| Reception and admin team | 73.7%likely range 66.7% to 79.7%, 97 answers | 76.8%likely range 69.7% to 82.6%, 81 answers |
| Having a preferred professional | 38.0%likely range 31.2% to 45.3%, 99 answers | 51.0%likely range 43.4% to 58.5%, 83 answers |
| Seeing your preferred professional | 25.2%likely range 16.5% to 36.4%, 41 answers | 18.2%likely range 11.2% to 28.3%, 40 answers |
| Knowing the next step | 75.0%likely range 68.0% to 80.9%, 97 answers | 74.0%likely range 66.5% to 80.3%, 77 answers |
| Contacting the practice | 62.8%likely range 55.4% to 69.6%, 99 answers | 54.4%likely range 46.7% to 61.8%, 82 answers |
| Wait for an appointment | 53.0%likely range 45.1% to 60.8%, 85 answers | 73.5%likely range 65.5% to 80.2%, 69 answers |
| Being listened to | 72.4%likely range 65.2% to 78.6%, 95 answers | 77.7%likely range 70.4% to 83.5%, 78 answers |
| Care and concern | 76.4%likely range 69.5% to 82.2%, 96 answers | 77.2%likely range 70.0% to 83.1%, 79 answers |
| Confidence and trust | 88.0%likely range 82.3% to 92.1%, 96 answers | 87.1%likely range 80.8% to 91.5%, 77 answers |
| Involvement in decisions | 75.0%likely range 67.8% to 81.0%, 92 answers | 88.2%likely range 82.0% to 92.5%, 75 answers |
| Needs met | 76.6%likely range 69.8% to 82.3%, 98 answers | 75.8%likely range 68.4% to 81.9%, 78 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 75.3%likely range 65.6% to 82.9%, 93 patients | 75.4%likely range 63.3% to 84.5%, 61 patients |
| Children at 18 months | 73.9%likely range 65.2% to 81.1%, 115 patients | 79.7%likely range 68.8% to 87.5%, 69 patients |
| Children at 5 years | 61.4%likely range 52.2% to 69.8%, 114 patients | 91.4%likely range 82.5% to 96.0%, 70 patients |
| Women aged 25 to 49 | 47.3%likely range 44.7% to 49.9%, 1,405 patients | 49.9%likely range 46.7% to 53.1%, 958 patients |
| Women aged 50 to 64 | 69.5%likely range 65.5% to 73.3%, 528 patients | 73.7%likely range 68.9% to 78.0%, 361 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,457August 2026 | 5,412August 2026 |
| Primary care network | Hatters Health PCN | Hatters Health PCN |
| Phone | 01582 496050 | 01582 505355 |
| Friends and Family Test (its own feedback) | 73.7% good or very good19 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,393 in August 2026Same day 49.6%; face to face 54.6% | 2,357 in August 2026Same day 51.2%; face to face 67.0% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent5.5 including trainees and locums2,237 patients per permanent GP | 2.3 qualified permanent2.3 including trainees and locums2,360 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.