Kensington and Chelsea · Compare
The Notting Hill Medical Centre vs Colville Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Notting Hill Medical Centre and Colville Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Notting Hill Medical CentreW11 2EH | Colville Health CentreW11 1PA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.1likely range 84.2 to 89.4109 survey answers | 90.8likely range 80.7 to 95.293 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.1%likely range 81.5% to 88.1%, 109 answers | 90.7%likely range 76.2% to 96.8%, 93 answers |
| Access (mean of the two below) | 91.6%likely range 86.6% to 94.5% | 91.0%likely range 88.1% to 93.1% |
| Appointments within two weeks of booking | 98.5%likely range 92.3% to 99.7%, 1,100 appointments | 97.4%likely range 94.7% to 98.7%, 4,278 appointments |
| Calls answered by the practice | 84.7%likely range 76.7% to 90.3%, 2,223 calls | 84.5%likely range 79.4% to 88.5%, 5,045 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 83.6%likely range 79.7% to 86.8%, 103 answers | 90.1%likely range 74.8% to 96.5%, 87 answers |
| Reception and admin team | 90.9%likely range 87.8% to 93.3%, 106 answers | 93.1%likely range 78.9% to 98.0%, 89 answers |
| Having a preferred professional | 37.3%likely range 32.9% to 41.9%, 108 answers | 49.1%likely range 32.9% to 65.5%, 91 answers |
| Seeing your preferred professional | 28.0%likely range 21.0% to 36.2%, 34 answers | 32.3%likely range 14.0% to 58.4%, 40 answers |
| Knowing the next step | 81.1%likely range 77.2% to 84.5%, 108 answers | 92.3%likely range 77.6% to 97.6%, 87 answers |
| Contacting the practice | 86.4%likely range 82.9% to 89.3%, 109 answers | 93.7%likely range 79.7% to 98.3%, 89 answers |
| Wait for an appointment | 85.0%likely range 81.2% to 88.1%, 101 answers | 91.9%likely range 76.1% to 97.6%, 79 answers |
| Being listened to | 92.1%likely range 89.2% to 94.3%, 107 answers | 98.9%likely range 87.3% to 99.9%, 89 answers |
| Care and concern | 93.2%likely range 90.4% to 95.2%, 107 answers | 93.5%likely range 79.6% to 98.2%, 90 answers |
| Confidence and trust | 96.3%likely range 94.1% to 97.7%, 104 answers | 98.3%likely range 86.3% to 99.8%, 89 answers |
| Involvement in decisions | 95.6%likely range 93.1% to 97.2%, 99 answers | 95.2%likely range 81.1% to 98.9%, 83 answers |
| Needs met | 90.3%likely range 87.1% to 92.7%, 106 answers | 93.1%likely range 78.9% to 98.0%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 70.6%likely range 53.8% to 83.2%, 34 patients | 65.6%likely range 53.0% to 76.3%, 61 patients |
| Children at 18 months | 56.7%likely range 39.2% to 72.6%, 30 patients | 62.2%likely range 52.9% to 70.6%, 111 patients |
| Children at 5 years | 48.0%likely range 30.0% to 66.5%, 25 patients | 42.0%likely range 31.8% to 52.8%, 81 patients |
| Women aged 25 to 49 | 56.7%likely range 53.5% to 59.9%, 912 patients | 43.9%likely range 41.8% to 46.1%, 2,038 patients |
| Women aged 50 to 64 | 74.0%likely range 69.3% to 78.3%, 366 patients | 56.9%likely range 53.9% to 59.8%, 1,064 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,712August 2026 | 10,275August 2026 |
| Primary care network | Neohealth PCN | Neohealth PCN |
| Phone | 020 77275800 | 020 77274592 |
| Friends and Family Test (its own feedback) | 75.0% good or very good8 answers, June 2026 | 89.5% good or very good38 answers, June 2026 |
| Appointments (one month) | 1,691 in August 2026Same day 56.0%; face to face 73.1% | 4,786 in August 2026Same day 68.6%; face to face 83.3% |
| Antibiotic items per STAR-PU (one year) | 0.42England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent3.7 including trainees and locums2,047 patients per permanent GP | 4.9 qualified permanent4.9 including trainees and locums2,088 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.