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The Northwick Surgery vs St. Peter's Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St. Peter's Medical Centre’s Practice Grade is clearly higher than The Northwick Surgery’s: its likely range lies wholly above.

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Side by side

MeasureThe Northwick SurgeryHA1 2NUSt. Peter's Medical CentreHA1 4BS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade59.2likely range 44.9 to 71.283 survey answers91.5likely range 87.2 to 93.7124 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good61.5%likely range 41.3% to 78.4%, 83 answers94.9%likely range 89.0% to 97.7%, 124 answersClearly higher
Access (mean of the two below)53.8%likely range 46.7% to 60.3%83.5%likely range 79.4% to 86.9%Clearly higher
Appointments within two weeks of booking63.3%likely range 56.2% to 69.8%, 2,870 appointments95.0%likely range 91.7% to 97.1%, 4,086 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data71.8%likely range 64.3% to 78.3%, 3,264 calls
More survey questions (not part of the grade)
Getting through on the phone36.6%likely range 19.8% to 57.5%, 79 answers78.1%likely range 68.9% to 85.1%, 113 answers
Reception and admin team69.7%likely range 49.1% to 84.6%, 82 answers97.9%likely range 93.1% to 99.4%, 121 answers
Having a preferred professional40.6%likely range 23.2% to 60.8%, 82 answers28.9%likely range 21.1% to 38.0%, 123 answers
Seeing your preferred professional7.2%likely range 0.9% to 39.2%, 34 answers44.5%likely range 28.1% to 62.2%, 35 answers
Knowing the next step88.8%likely range 69.3% to 96.6%, 78 answers96.6%likely range 91.2% to 98.8%, 119 answers
Contacting the practice64.4%likely range 43.8% to 80.8%, 81 answers92.3%likely range 85.6% to 96.0%, 122 answers
Wait for an appointment55.1%likely range 34.6% to 74.1%, 75 answers83.2%likely range 74.6% to 89.3%, 112 answers
Being listened to74.5%likely range 53.9% to 87.9%, 82 answers89.8%likely range 82.6% to 94.3%, 121 answers
Care and concern74.9%likely range 54.3% to 88.2%, 82 answers93.3%likely range 86.9% to 96.7%, 121 answers
Confidence and trust82.1%likely range 61.9% to 92.8%, 81 answers94.8%likely range 88.8% to 97.7%, 121 answers
Involvement in decisions78.1%likely range 57.0% to 90.6%, 77 answers87.2%likely range 79.2% to 92.4%, 115 answers
Needs met71.4%likely range 50.6% to 85.9%, 81 answers94.6%likely range 88.5% to 97.6%, 119 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.7%likely range 79.8% to 91.5%, 128 patients91.5%likely range 85.1% to 95.3%, 118 patients
Children at 18 months86.8%likely range 79.0% to 92.0%, 106 patients89.1%likely range 81.9% to 93.6%, 110 patients
Children at 5 years67.5%likely range 58.5% to 75.4%, 114 patients86.4%likely range 78.5% to 91.7%, 103 patients
Women aged 25 to 4949.9%likely range 47.9% to 51.9%, 2,388 patients59.8%likely range 57.7% to 61.8%, 2,249 patients
Women aged 50 to 6470.4%likely range 67.2% to 73.5%, 798 patients71.8%likely range 68.8% to 74.5%, 931 patients
Facts (NHS England, not part of the grade)
Registered patients11,151August 202610,044August 2026
Primary care networkSphere PCNSphere PCN
Phone020 85151300020 88644868
Friends and Family Test (its own feedback)No results for June 202690.3% good or very good269 answers, June 2026
Appointments (one month)3,074 in August 2026Same day 30.5%; face to face 86.0%5,053 in August 2026Same day 57.4%; face to face 44.7%
Antibiotic items per STAR-PU (one year)0.62England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.1 qualified permanent4.9 including trainees and locums2,698 patients per permanent GP3.2 qualified permanent7.1 including trainees and locums3,097 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences