Enfield · Compare
The North London Health Centre vs Gillan House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The North London Health Centre and Gillan House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The North London Health CentreN13 4JJ | Gillan House SurgeryN13 4BS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.3likely range 70.8 to 84.3109 survey answers | 79.8likely range 66.8 to 87.485 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.7%likely range 63.1% to 82.1%, 109 answers | 80.6%likely range 62.1% to 91.4%, 85 answers |
| Access (mean of the two below) | 88.9%likely range 84.5% to 91.8%Clearly higher | 77.7%likely range 73.8% to 81.4% |
| Appointments within two weeks of booking | 97.6%likely range 92.8% to 99.2%, 1,680 appointments | 96.0%likely range 93.6% to 97.5%, 6,091 appointments |
| Calls answered by the practice | 80.0%likely range 72.8% to 85.7%, 3,032 callsClearly higher | 59.3%likely range 51.8% to 66.5%, 3,485 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.9%likely range 35.0% to 57.2%, 101 answers | 48.0%likely range 30.4% to 66.2%, 84 answers |
| Reception and admin team | 82.3%likely range 72.2% to 89.3%, 103 answers | 83.9%likely range 65.7% to 93.4%, 84 answers |
| Having a preferred professional | 37.5%likely range 27.6% to 48.6%, 107 answers | 49.6%likely range 31.9% to 67.4%, 86 answers |
| Seeing your preferred professional | 24.4%likely range 12.7% to 41.7%, 44 answers | 49.5%likely range 26.1% to 73.1%, 45 answers |
| Knowing the next step | 77.6%likely range 66.9% to 85.5%, 103 answers | 88.7%likely range 70.9% to 96.2%, 81 answers |
| Contacting the practice | 70.1%likely range 59.2% to 79.1%, 107 answers | 77.6%likely range 58.5% to 89.5%, 82 answers |
| Wait for an appointment | 54.6%likely range 43.2% to 65.7%, 98 answers | 60.2%likely range 40.7% to 76.9%, 79 answers |
| Being listened to | 81.5%likely range 71.4% to 88.6%, 105 answers | 84.0%likely range 65.5% to 93.5%, 82 answers |
| Care and concern | 81.5%likely range 71.5% to 88.6%, 106 answers | 86.1%likely range 68.1% to 94.7%, 83 answers |
| Confidence and trust | 94.1%likely range 86.3% to 97.6%, 103 answers | 95.9%likely range 80.5% to 99.3%, 82 answers |
| Involvement in decisions | 84.1%likely range 74.1% to 90.7%, 101 answers | 93.9%likely range 77.7% to 98.6%, 82 answers |
| Needs met | 83.6%likely range 73.6% to 90.3%, 102 answers | 88.0%likely range 70.1% to 95.8%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.9%likely range 66.7% to 86.2%, 68 patients | 88.4%likely range 82.0% to 92.7%, 138 patients |
| Children at 18 months | 77.0%likely range 65.1% to 85.8%, 61 patients | 66.5%likely range 59.0% to 73.2%, 167 patients |
| Children at 5 years | 72.0%likely range 61.0% to 80.9%, 75 patients | 72.1%likely range 64.8% to 78.4%, 165 patients |
| Women aged 25 to 49 | 56.9%likely range 54.6% to 59.2%, 1,743 patients | 61.0%likely range 59.1% to 62.8%, 2,605 patients |
| Women aged 50 to 64 | 70.2%likely range 67.0% to 73.1%, 848 patients | 73.9%likely range 71.0% to 76.6%, 930 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,892August 2026 | 12,180August 2026 |
| Primary care network | Enfield South West PCN | Enfield South West PCN |
| Phone | 020 88863631 | 020 88829393 |
| Friends and Family Test (its own feedback) | 87.9% good or very good66 answers, June 2026 | 89.4% good or very good104 answers, June 2026 |
| Appointments (one month) | 2,460 in August 2026Same day 42.2%; face to face 55.3% | 6,892 in August 2026Same day 65.7%; face to face 37.4% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent4.6 including trainees and locums2,887 patients per permanent GP | 5.6 qualified permanent5.6 including trainees and locums2,183 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.