Preston · Compare
The New Hall Lane Practice vs Gutteridge Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The New Hall Lane Practice and Gutteridge Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The New Hall Lane PracticePR1 5NE | Gutteridge Medical CentrePR1 6LL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.9likely range 78.9 to 91.684 survey answers | 80.3likely range 75.8 to 84.289 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.6%likely range 75.3% to 93.2%, 84 answers | 77.8%likely range 71.6% to 83.1%, 89 answers |
| Access (mean of the two below) | 87.5%likely range 83.7% to 90.2% | 86.1%likely range 81.5% to 89.2% |
| Appointments within two weeks of booking | 94.0%likely range 88.6% to 97.0%, 1,982 appointments | 96.5%likely range 90.8% to 98.7%, 1,553 appointments |
| Calls answered by the practice | 80.8%likely range 75.4% to 85.3%, 5,095 calls | 75.6%likely range 68.6% to 81.4%, 3,583 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.1%likely range 72.2% to 91.5%, 82 answers | 78.0%likely range 71.7% to 83.3%, 87 answers |
| Reception and admin team | 89.1%likely range 78.1% to 94.9%, 83 answers | 84.5%likely range 78.7% to 88.9%, 87 answers |
| Having a preferred professional | 28.4%likely range 18.1% to 41.5%, 82 answers | 38.8%likely range 32.2% to 45.9%, 86 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 37.4%likely range 27.1% to 49.0%, 34 answers |
| Knowing the next step | 87.7%likely range 76.4% to 94.0%, 83 answers | 73.5%likely range 66.9% to 79.2%, 87 answers |
| Contacting the practice | 83.4%likely range 71.4% to 91.0%, 83 answers | 76.2%likely range 69.7% to 81.7%, 87 answers |
| Wait for an appointment | 73.0%likely range 59.1% to 83.5%, 73 answers | 68.9%likely range 61.7% to 75.4%, 78 answers |
| Being listened to | 86.2%likely range 74.7% to 93.0%, 82 answers | 84.8%likely range 79.0% to 89.2%, 86 answers |
| Care and concern | 87.4%likely range 76.0% to 93.8%, 82 answers | 76.9%likely range 70.4% to 82.4%, 85 answers |
| Confidence and trust | 89.7%likely range 78.5% to 95.4%, 78 answers | 90.2%likely range 85.0% to 93.7%, 83 answers |
| Involvement in decisions | 87.5%likely range 75.7% to 94.0%, 77 answers | 92.1%likely range 87.4% to 95.2%, 84 answers |
| Needs met | 85.8%likely range 73.9% to 92.8%, 79 answers | 88.9%likely range 83.5% to 92.7%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.7%likely range 75.6% to 90.8%, 85 patients | 89.8%likely range 79.5% to 95.3%, 59 patients |
| Children at 18 months | 78.3%likely range 68.8% to 85.5%, 92 patients | 91.0%likely range 81.8% to 95.8%, 67 patients |
| Children at 5 years | 84.3%likely range 75.0% to 90.6%, 83 patients | 86.4%likely range 75.5% to 93.0%, 59 patients |
| Women aged 25 to 49 | 52.9%likely range 50.2% to 55.7%, 1,275 patients | 50.8%likely range 47.4% to 54.1%, 843 patients |
| Women aged 50 to 64 | 69.4%likely range 65.2% to 73.3%, 500 patients | 67.2%likely range 61.7% to 72.3%, 299 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,265August 2026 | 4,390August 2026 |
| Primary care network | Greater Preston PCN | Greater Preston PCN |
| Phone | 01772 970907 | 01772 325130 |
| Friends and Family Test (its own feedback) | 92.0% good or very good50 answers, June 2026 | 82.5% good or very good40 answers, June 2026 |
| Appointments (one month) | 2,250 in August 2026Same day 34.7%; face to face 77.8% | 1,752 in August 2026Same day 56.2%; face to face 58.9% |
| Antibiotic items per STAR-PU (one year) | 0.46England 0.74, April 2025 to March 2026 | 0.97England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent6.7 including trainees and locums1,463 patients per permanent GP | 2.4 qualified permanent2.9 including trainees and locums1,799 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.