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The Muswell Hill Practice vs The Vale Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Muswell Hill Practice and The Vale Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Muswell Hill PracticeN10 3STThe Vale PracticeN8 8SU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.1likely range 75.6 to 93.4110 survey answers88.5likely range 80.4 to 92.993 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good89.0%likely range 71.1% to 96.4%, 110 answers88.1%likely range 76.7% to 94.4%, 93 answers
Access (mean of the two below)86.0%likely range 83.2% to 88.4%89.3%likely range 85.5% to 90.2%
Appointments within two weeks of booking98.3%likely range 96.3% to 99.2%, 5,451 appointments98.8%likely range 95.0% to 99.7%, 1,884 appointments
Calls answered by the practice73.7%likely range 68.4% to 78.3%, 6,267 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone88.3%likely range 68.8% to 96.3%, 98 answers84.4%likely range 72.1% to 91.9%, 90 answers
Reception and admin team98.8%likely range 84.0% to 99.9%, 105 answers92.3%likely range 81.7% to 97.0%, 91 answers
Having a preferred professional29.7%likely range 15.4% to 49.5%, 110 answers23.6%likely range 14.2% to 36.7%, 93 answers
Seeing your preferred professional31.4%likely range 10.4% to 64.3%, 38 answersNot shown: fewer than 30 answers
Knowing the next step92.2%likely range 75.0% to 97.9%, 109 answers93.6%likely range 83.4% to 97.7%, 90 answers
Contacting the practice89.6%likely range 71.7% to 96.7%, 109 answers86.9%likely range 75.0% to 93.6%, 91 answers
Wait for an appointment86.5%likely range 67.1% to 95.3%, 101 answers92.9%likely range 81.9% to 97.4%, 84 answers
Being listened to93.1%likely range 76.2% to 98.3%, 109 answers92.8%likely range 82.2% to 97.3%, 88 answers
Care and concern92.0%likely range 74.7% to 97.8%, 108 answers93.5%likely range 83.0% to 97.7%, 88 answers
Confidence and trust90.6%likely range 72.9% to 97.2%, 109 answers97.0%likely range 87.8% to 99.3%, 87 answers
Involvement in decisions92.3%likely range 74.7% to 98.0%, 105 answers97.6%likely range 88.6% to 99.5%, 85 answers
Needs met89.1%likely range 70.9% to 96.5%, 107 answers96.6%likely range 87.2% to 99.2%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.1%likely range 90.2% to 97.6%, 142 patients96.1%likely range 90.4% to 98.5%, 103 patients
Children at 18 months89.3%likely range 83.8% to 93.2%, 169 patients94.8%likely range 88.4% to 97.8%, 96 patients
Children at 5 years84.8%likely range 78.7% to 89.4%, 171 patients96.4%likely range 90.0% to 98.8%, 84 patients
Women aged 25 to 4969.1%likely range 67.6% to 70.5%, 3,725 patients60.4%likely range 58.5% to 62.3%, 2,455 patients
Women aged 50 to 6479.4%likely range 77.4% to 81.3%, 1,694 patients77.2%likely range 74.3% to 79.9%, 843 patients
Facts (NHS England, not part of the grade)
Registered patients17,777August 20269,474August 2026
Primary care networkHaringey - North West PCNHaringey - North West PCN
Phone020 83653303020 83473330
Friends and Family Test (its own feedback)86.7% good or very good15 answers, June 202695.8% good or very good48 answers, June 2026
Appointments (one month)6,505 in August 2026Same day 53.5%; face to face 67.3%2,550 in August 2026Same day 74.6%; face to face 72.9%
Antibiotic items per STAR-PU (one year)0.54England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.6 qualified permanent19.7 including trainees and locums2,342 patients per permanent GP3.5 qualified permanent3.5 including trainees and locums2,722 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences