County Durham · Compare
The Medical Group vs Dunelm Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Medical Group and Dunelm Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Medical GroupDH7 8NH | Dunelm Medical PracticeDH7 7DG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.5likely range 54.8 to 93.296 survey answers | 77.9likely range 68.0 to 85.3132 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.5%likely range 43.0% to 97.9%, 96 answers | 73.9%likely range 59.8% to 84.4%, 132 answers |
| Access (mean of the two below) | 82.1%likely range 80.0% to 84.0% | 87.2%likely range 84.6% to 89.2%Clearly higher |
| Appointments within two weeks of booking | 82.0%likely range 78.8% to 84.9%, 9,169 appointments | 97.0%likely range 93.8% to 98.5%, 3,435 appointmentsClearly higher |
| Calls answered by the practice | 82.1%likely range 79.3% to 84.6%, 16,592 calls | 77.4%likely range 73.2% to 81.1%, 9,004 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.0%likely range 35.0% to 94.9%, 95 answers | 54.3%likely range 39.8% to 68.0%, 126 answers |
| Reception and admin team | 94.8%likely range 51.5% to 99.7%, 94 answers | 90.4%likely range 78.4% to 96.1%, 129 answers |
| Having a preferred professional | 33.2%likely range 9.0% to 71.5%, 98 answers | 17.5%likely range 9.1% to 31.0%, 129 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.6%likely range 47.4% to 99.0%, 94 answers | 82.0%likely range 68.3% to 90.6%, 127 answers |
| Contacting the practice | 86.3%likely range 43.8% to 98.1%, 96 answers | 67.7%likely range 53.3% to 79.4%, 131 answers |
| Wait for an appointment | 77.3%likely range 33.7% to 95.8%, 83 answers | 77.4%likely range 62.9% to 87.4%, 121 answers |
| Being listened to | 93.2%likely range 49.8% to 99.5%, 94 answers | 90.0%likely range 77.8% to 95.8%, 127 answers |
| Care and concern | 90.3%likely range 47.0% to 99.0%, 94 answers | 90.9%likely range 78.9% to 96.4%, 126 answers |
| Confidence and trust | 95.6%likely range 51.8% to 99.8%, 92 answers | 94.7%likely range 83.9% to 98.4%, 127 answers |
| Involvement in decisions | 95.2%likely range 50.1% to 99.7%, 87 answers | 91.7%likely range 79.5% to 96.9%, 121 answers |
| Needs met | 93.1%likely range 49.8% to 99.5%, 94 answers | 90.6%likely range 78.6% to 96.2%, 128 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.7%likely range 93.6% to 98.3%, 240 patients | 96.9%likely range 92.2% to 98.8%, 127 patients |
| Children at 18 months | 94.5%likely range 90.6% to 96.8%, 218 patients | 96.4%likely range 91.8% to 98.4%, 138 patients |
| Children at 5 years | 94.7%likely range 91.5% to 96.8%, 284 patients | 94.6%likely range 89.8% to 97.3%, 149 patients |
| Women aged 25 to 49 | 70.4%likely range 68.9% to 71.7%, 4,146 patients | 67.4%likely range 65.5% to 69.3%, 2,410 patients |
| Women aged 50 to 64 | 69.6%likely range 67.7% to 71.4%, 2,485 patients | 75.4%likely range 72.9% to 77.7%, 1,230 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 26,442August 2026 | 14,168August 2026 |
| Primary care network | Durham West PCN | Durham West PCN |
| Phone | 0191 3780651 | 0191 3732077 |
| Friends and Family Test (its own feedback) | 94.5% good or very good1,226 answers, June 2026 | 95.9% good or very good701 answers, June 2026 |
| Appointments (one month) | 14,932 in August 2026Same day 36.5%; face to face 55.0% | 8,572 in August 2026Same day 63.0%; face to face 68.6% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.2 qualified permanent15.5 including trainees and locums2,599 patients per permanent GP | 7.5 qualified permanent14.7 including trainees and locums1,901 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.