Dacorum · Compare
The Manor Street Surgery vs Gossoms End Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Manor Street Surgery and Gossoms End Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Manor Street SurgeryHP4 2DL | Gossoms End SurgeryHP4 1DL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.0likely range 77.0 to 87.3112 survey answers | 84.2likely range 81.4 to 86.0111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.3%likely range 75.8% to 90.2%, 112 answers | 82.3%likely range 80.2% to 84.1%, 111 answers |
| Access (mean of the two below) | 79.9%likely range 75.8% to 83.2% | 88.6%likely range 80.4% to 92.9% |
| Appointments within two weeks of booking | 84.2%likely range 78.4% to 88.6%, 2,969 appointments | 98.6%likely range 87.4% to 99.9%, 514 appointments |
| Calls answered by the practice | 75.4%likely range 69.8% to 80.4%, 5,248 calls | 78.4%likely range 66.5% to 86.9%, 1,265 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.9%likely range 76.1% to 90.9%, 104 answers | 74.4%likely range 72.1% to 76.6%, 106 answers |
| Reception and admin team | 96.3%likely range 90.3% to 98.6%, 110 answers | 91.4%likely range 89.8% to 92.7%, 109 answers |
| Having a preferred professional | 26.7%likely range 18.9% to 36.3%, 112 answers | 43.0%likely range 40.5% to 45.5%, 111 answers |
| Seeing your preferred professional | 30.0%likely range 16.4% to 48.3%, 35 answers | 57.5%likely range 53.5% to 61.4%, 46 answers |
| Knowing the next step | 94.1%likely range 87.4% to 97.3%, 109 answers | 90.5%likely range 88.9% to 92.0%, 106 answers |
| Contacting the practice | 86.6%likely range 78.4% to 92.1%, 110 answers | 79.3%likely range 77.2% to 81.3%, 110 answers |
| Wait for an appointment | 65.0%likely range 54.4% to 74.3%, 99 answers | 84.8%likely range 82.8% to 86.6%, 99 answers |
| Being listened to | 90.4%likely range 82.6% to 94.9%, 107 answers | 83.0%likely range 81.0% to 84.9%, 107 answers |
| Care and concern | 90.8%likely range 83.2% to 95.2%, 108 answers | 82.1%likely range 80.0% to 84.0%, 105 answers |
| Confidence and trust | 97.9%likely range 92.6% to 99.4%, 109 answers | 92.4%likely range 90.9% to 93.7%, 108 answers |
| Involvement in decisions | 95.6%likely range 89.1% to 98.3%, 103 answers | 86.2%likely range 84.2% to 87.9%, 104 answers |
| Needs met | 92.8%likely range 85.8% to 96.5%, 110 answers | 90.2%likely range 88.6% to 91.6%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.0%likely range 86.9% to 96.4%, 115 patients | 97.8%likely range 88.7% to 99.6%, 46 patients |
| Children at 18 months | 93.9%likely range 87.9% to 97.0%, 114 patients | 87.8%likely range 74.5% to 94.7%, 41 patients |
| Children at 5 years | 89.3%likely range 83.1% to 93.4%, 140 patients | 87.1%likely range 71.1% to 94.9%, 31 patients |
| Women aged 25 to 49 | 75.7%likely range 73.8% to 77.5%, 2,085 patients | 79.4%likely range 75.9% to 82.6%, 564 patients |
| Women aged 50 to 64 | 75.3%likely range 72.8% to 77.6%, 1,274 patients | 76.4%likely range 70.5% to 81.4%, 233 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,587August 2026 | 3,142August 2026 |
| Primary care network | Alpha PCN | Alpha PCN |
| Phone | 01442 875936 | 01442 866148 |
| Friends and Family Test (its own feedback) | 92.3% good or very good13 answers, June 2026 | 95.2% good or very good21 answers, June 2026 |
| Appointments (one month) | 4,054 in August 2026Same day 42.2%; face to face 81.7% | 765 in August 2026Same day 40.5%; face to face 55.8% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent7.4 including trainees and locums2,575 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums1,932 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.