Waltham Forest · Compare
The Manor Practice vs Sma Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Manor Practice and Sma Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Manor PracticeE10 7DY | Sma Medical PracticeE10 6RA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 62.5likely range 49.1 to 75.372 survey answers | 81.2likely range 72.0 to 87.5101 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 53.1%likely range 34.0% to 71.3%, 72 answers | 79.9%likely range 66.8% to 88.7%, 101 answers |
| Access (mean of the two below) | 84.3%likely range 79.9% to 87.8% | 84.2%likely range 80.4% to 87.1% |
| Appointments within two weeks of booking | 99.9%likely range 96.6% to 100.0%, 1,713 appointments | 95.2%likely range 90.6% to 97.6%, 2,389 appointments |
| Calls answered by the practice | 68.5%likely range 60.4% to 75.5%, 2,974 calls | 73.1%likely range 67.2% to 78.3%, 5,124 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.9%likely range 25.8% to 63.8%, 68 answers | 61.5%likely range 47.0% to 74.1%, 94 answers |
| Reception and admin team | 75.8%likely range 55.2% to 88.8%, 68 answers | 80.9%likely range 68.0% to 89.5%, 101 answers |
| Having a preferred professional | 51.7%likely range 32.8% to 70.1%, 72 answers | 38.0%likely range 25.7% to 52.1%, 99 answers |
| Seeing your preferred professional | 34.7%likely range 14.0% to 63.4%, 34 answers | 36.7%likely range 18.0% to 60.4%, 35 answers |
| Knowing the next step | 71.0%likely range 50.3% to 85.5%, 68 answers | 76.9%likely range 63.0% to 86.7%, 94 answers |
| Contacting the practice | 54.5%likely range 35.5% to 72.4%, 73 answers | 76.6%likely range 62.9% to 86.3%, 98 answers |
| Wait for an appointment | 56.8%likely range 36.2% to 75.2%, 64 answers | 62.4%likely range 47.9% to 75.0%, 93 answers |
| Being listened to | 66.0%likely range 45.7% to 81.8%, 70 answers | 90.7%likely range 79.0% to 96.2%, 96 answers |
| Care and concern | 64.9%likely range 44.5% to 81.0%, 69 answers | 87.6%likely range 75.3% to 94.2%, 96 answers |
| Confidence and trust | 80.1%likely range 59.4% to 91.7%, 66 answers | 95.5%likely range 85.2% to 98.7%, 94 answers |
| Involvement in decisions | 79.7%likely range 58.6% to 91.6%, 64 answers | 94.3%likely range 83.0% to 98.2%, 88 answers |
| Needs met | 82.7%likely range 62.5% to 93.2%, 67 answers | 93.8%likely range 83.1% to 97.9%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.0%likely range 67.1% to 84.6%, 87 patients | 86.4%likely range 78.7% to 91.6%, 110 patients |
| Children at 18 months | 74.2%likely range 62.1% to 83.4%, 62 patients | 78.3%likely range 69.9% to 84.8%, 115 patients |
| Children at 5 years | 69.4%likely range 58.0% to 78.9%, 72 patients | 76.7%likely range 68.7% to 83.2%, 129 patients |
| Women aged 25 to 49 | 44.0%likely range 41.5% to 46.5%, 1,539 patients | 64.0%likely range 61.8% to 66.1%, 1,939 patients |
| Women aged 50 to 64 | 65.0%likely range 61.3% to 68.4%, 691 patients | 74.8%likely range 71.6% to 77.8%, 743 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,874August 2026 | 10,915August 2026 |
| Primary care network | Waltham Forest Leyton Collaborative PCN | Waltham Forest Leyton Collaborative PCN |
| Phone | 020 85398950 | 020 85392078 |
| Friends and Family Test (its own feedback) | 86.4% good or very good22 answers, June 2026 | 72.2% good or very good54 answers, June 2026 |
| Appointments (one month) | 2,748 in August 2026Same day 53.0%; face to face 55.2% | 4,054 in August 2026Same day 45.0%; face to face 51.3% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent2.4 including trainees and locums3,630 patients per permanent GP | 3.1 qualified permanent4.7 including trainees and locums3,498 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.