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The Magna Group Practice vs Crown Street Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Magna Group Practice and Crown Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Magna Group PracticeS64 5UPCrown Street SurgeryS64 8NB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.4likely range 66.5 to 87.9111 survey answers85.3likely range 76.5 to 90.3104 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.5%likely range 62.8% to 92.9%, 111 answers86.8%likely range 74.4% to 93.7%, 104 answers
Access (mean of the two below)75.5%likely range 68.9% to 81.3%81.8%likely range 76.3% to 85.4%
Appointments within two weeks of booking89.5%likely range 85.0% to 92.7%, 3,780 appointments91.3%likely range 85.8% to 94.9%, 2,307 appointments
Calls answered by the practice61.4%likely range 48.9% to 72.6%, 1,278 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone67.3%likely range 46.4% to 83.1%, 105 answers64.5%likely range 50.1% to 76.6%, 102 answers
Reception and admin team88.7%likely range 69.7% to 96.4%, 108 answers93.6%likely range 82.9% to 97.8%, 105 answers
Having a preferred professional32.4%likely range 17.1% to 52.8%, 111 answers15.2%likely range 7.6% to 27.9%, 104 answers
Seeing your preferred professional32.2%likely range 10.6% to 65.5%, 39 answersNot shown: fewer than 30 answers
Knowing the next step87.0%likely range 67.1% to 95.6%, 103 answers83.3%likely range 70.1% to 91.3%, 102 answers
Contacting the practice88.5%likely range 69.1% to 96.3%, 105 answers79.3%likely range 65.8% to 88.5%, 103 answers
Wait for an appointment80.7%likely range 58.6% to 92.5%, 92 answers88.7%likely range 76.2% to 95.0%, 98 answers
Being listened to89.4%likely range 70.2% to 96.8%, 105 answers88.6%likely range 76.5% to 94.9%, 103 answers
Care and concern89.4%likely range 70.4% to 96.8%, 106 answers92.3%likely range 81.1% to 97.1%, 102 answers
Confidence and trust90.8%likely range 71.9% to 97.4%, 105 answers98.1%likely range 89.3% to 99.7%, 105 answers
Involvement in decisions92.0%likely range 73.0% to 98.0%, 101 answers95.2%likely range 85.0% to 98.6%, 102 answers
Needs met90.0%likely range 70.9% to 97.1%, 105 answers97.2%likely range 88.0% to 99.4%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.6%likely range 86.3% to 94.9%, 166 patients98.5%likely range 92.1% to 99.7%, 68 patients
Children at 18 months88.2%likely range 82.5% to 92.3%, 170 patients91.3%likely range 82.3% to 96.0%, 69 patients
Children at 5 years92.2%likely range 86.9% to 95.5%, 154 patients96.9%likely range 91.2% to 98.9%, 96 patients
Women aged 25 to 4974.8%likely range 73.0% to 76.4%, 2,498 patients77.3%likely range 75.0% to 79.4%, 1,425 patients
Women aged 50 to 6471.6%likely range 69.0% to 74.0%, 1,236 patients76.6%likely range 73.6% to 79.3%, 853 patients
Facts (NHS England, not part of the grade)
Registered patients15,096August 20269,411August 2026
Primary care networkWentworth 1 PCNWentworth 1 PCN
Phone01709 58252201709 584885
Friends and Family Test (its own feedback)95.4% good or very good394 answers, June 202696.8% good or very good281 answers, June 2026
Appointments (one month)9,200 in August 2026Same day 25.4%; face to face 58.9%6,010 in August 2026Same day 38.6%; face to face 82.5%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.4 qualified permanent7.3 including trainees and locums2,349 patients per permanent GP1.6 qualified permanent4.4 including trainees and locums5,785 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences