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The Lonsdale Medical Centre vs Willesden Green Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Lonsdale Medical Centre and Willesden Green Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Lonsdale Medical CentreNW6 6RRWillesden Green SurgeryNW2 3UY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.6likely range 56.3 to 84.6107 survey answers90.0likely range 74.1 to 95.376 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good67.4%likely range 44.2% to 84.4%, 107 answers90.0%likely range 67.3% to 97.5%, 76 answers
Access (mean of the two below)84.7%likely range 79.8% to 88.3%90.0%likely range 87.9% to 91.7%
Appointments within two weeks of booking89.0%likely range 86.5% to 91.1%, 10,704 appointments98.5%likely range 96.7% to 99.3%, 5,720 appointmentsClearly higher
Calls answered by the practice80.3%likely range 70.8% to 87.2%, 1,874 calls81.4%likely range 77.7% to 84.7%, 9,829 calls
More survey questions (not part of the grade)
Getting through on the phone39.4%likely range 19.8% to 63.1%, 97 answers95.1%likely range 73.3% to 99.3%, 74 answers
Reception and admin team74.3%likely range 50.7% to 89.1%, 105 answers100.0%likely range 80.6% to 100.0%, 74 answers
Having a preferred professional26.9%likely range 11.7% to 50.4%, 106 answers31.3%likely range 14.3% to 55.4%, 76 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step70.8%likely range 46.5% to 87.1%, 99 answers89.0%likely range 65.4% to 97.2%, 73 answers
Contacting the practice59.4%likely range 36.7% to 78.8%, 105 answers91.2%likely range 68.4% to 98.0%, 74 answers
Wait for an appointment50.2%likely range 28.1% to 72.3%, 97 answers97.6%likely range 75.5% to 99.8%, 68 answers
Being listened to81.6%likely range 57.5% to 93.6%, 99 answers91.8%likely range 68.4% to 98.3%, 71 answers
Care and concern82.9%likely range 59.2% to 94.2%, 101 answers88.7%likely range 64.5% to 97.1%, 70 answers
Confidence and trust86.7%likely range 63.1% to 96.2%, 98 answers96.8%likely range 74.7% to 99.7%, 69 answers
Involvement in decisions90.1%likely range 66.4% to 97.6%, 94 answers97.8%likely range 75.1% to 99.8%, 65 answers
Needs met85.6%likely range 62.4% to 95.5%, 102 answers95.7%likely range 73.2% to 99.5%, 69 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.3%likely range 77.5% to 87.8%, 203 patients78.5%likely range 72.9% to 83.1%, 246 patients
Children at 18 months77.8%likely range 71.2% to 83.2%, 180 patients68.1%likely range 61.9% to 73.7%, 235 patients
Children at 5 years70.8%likely range 63.5% to 77.1%, 171 patients56.1%likely range 49.1% to 62.8%, 198 patients
Women aged 25 to 4964.1%likely range 62.7% to 65.5%, 4,411 patients51.4%likely range 49.8% to 53.0%, 3,757 patients
Women aged 50 to 6478.3%likely range 76.4% to 80.0%, 2,017 patients68.6%likely range 65.2% to 71.8%, 757 patients
Facts (NHS England, not part of the grade)
Registered patients19,492August 202615,219August 2026
Primary care networkBrent Beacon PCNBrent Beacon PCN
Phone020 73288331020 82084141
Friends and Family Test (its own feedback)No results for June 202694.3% good or very good174 answers, June 2026
Appointments (one month)12,454 in August 2026Same day 52.9%; face to face 85.7%11,965 in August 2026Same day 53.7%; face to face 38.8%
Antibiotic items per STAR-PU (one year)0.42England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent11.7 including trainees and locums2,626 patients per permanent GP4.5 qualified permanent6.2 including trainees and locums3,397 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences