Epping Forest · Compare
The Limes Medical Centre vs High Street Surgery, Epping
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
High Street Surgery, Epping’s Practice Grade is clearly higher than The Limes Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | The Limes Medical CentreCM16 6TL | High Street Surgery, EppingCM16 4DA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 52.5likely range 38.2 to 66.9111 survey answers | 81.2likely range 73.2 to 86.899 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 49.1%likely range 28.8% to 69.8%, 111 answers | 81.1%likely range 69.9% to 88.9%, 99 answersClearly higher |
| Access (mean of the two below) | 60.1%likely range 58.4% to 61.7% | 81.2%likely range 75.8% to 85.4%Clearly higher |
| Appointments within two weeks of booking | 92.6%likely range 90.0% to 94.6%, 7,951 appointmentsClearly higher | 80.4%likely range 71.7% to 87.0%, 1,575 appointments |
| Calls answered by the practice | 27.6%likely range 25.2% to 30.1%, 26,713 calls | 82.0%likely range 75.6% to 86.9%, 3,713 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 16.8%likely range 6.0% to 38.9%, 109 answers | 49.2%likely range 37.1% to 61.3%, 96 answers |
| Reception and admin team | 65.5%likely range 43.2% to 82.5%, 111 answers | 87.9%likely range 77.3% to 93.9%, 94 answers |
| Having a preferred professional | 13.2%likely range 4.2% to 34.5%, 111 answers | 39.8%likely range 28.6% to 52.2%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 23.0%likely range 10.0% to 44.3%, 34 answers |
| Knowing the next step | 69.4%likely range 45.7% to 86.0%, 99 answers | 79.1%likely range 67.3% to 87.4%, 95 answers |
| Contacting the practice | 38.4%likely range 20.3% to 60.5%, 110 answers | 65.5%likely range 53.2% to 76.0%, 98 answers |
| Wait for an appointment | 39.8%likely range 20.8% to 62.5%, 102 answers | 69.0%likely range 55.7% to 79.7%, 84 answers |
| Being listened to | 80.1%likely range 57.8% to 92.2%, 110 answers | 89.8%likely range 80.0% to 95.1%, 99 answers |
| Care and concern | 81.2%likely range 59.1% to 92.8%, 111 answers | 89.6%likely range 79.5% to 95.0%, 96 answers |
| Confidence and trust | 84.4%likely range 62.4% to 94.7%, 108 answers | 95.7%likely range 87.2% to 98.6%, 93 answers |
| Involvement in decisions | 87.7%likely range 65.8% to 96.4%, 105 answers | 96.9%likely range 88.9% to 99.2%, 93 answers |
| Needs met | 90.1%likely range 69.0% to 97.4%, 108 answers | 95.2%likely range 86.8% to 98.4%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.9%likely range 64.2% to 80.1%, 118 patients | 84.0%likely range 76.4% to 89.5%, 119 patients |
| Children at 18 months | 82.0%likely range 74.8% to 87.5%, 139 patients | 89.4%likely range 82.0% to 94.0%, 104 patients |
| Children at 5 years | 79.3%likely range 72.8% to 84.6%, 179 patients | 81.6%likely range 73.0% to 87.9%, 103 patients |
| Women aged 25 to 49 | 71.0%likely range 69.2% to 72.8%, 2,494 patients | 74.9%likely range 72.6% to 77.0%, 1,506 patients |
| Women aged 50 to 64 | 74.1%likely range 72.0% to 76.0%, 1,877 patients | 81.5%likely range 78.5% to 84.2%, 719 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,760August 2026 | 8,501August 2026 |
| Primary care network | Epping Forest North PCN | Epping Forest North PCN |
| Phone | 01992 573838 | 01992 579270 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 11,526 in August 2026Same day 65.3%; face to face 76.5% | 2,221 in August 2026Same day 28.4%; face to face 69.6% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.6 qualified permanent15.5 including trainees and locums2,075 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums2,433 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.