Hammersmith and Fulham · Compare
The Lilyville Surgery vs Ashville Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Lilyville Surgery and Ashville Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Lilyville SurgerySW6 4UL | Ashville SurgerySW6 4HS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.3likely range 66.5 to 91.278 survey answers | 86.3likely range 79.1 to 90.8114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.3%likely range 59.3% to 94.5%, 78 answers | 85.4%likely range 75.4% to 91.7%, 114 answers |
| Access (mean of the two below) | 83.3%likely range 79.3% to 86.5% | 88.1%likely range 83.9% to 91.1% |
| Appointments within two weeks of booking | 85.7%likely range 81.5% to 89.0%, 5,066 appointments | 91.2%likely range 86.9% to 94.2%, 3,563 appointments |
| Calls answered by the practice | 80.9%likely range 74.0% to 86.3%, 3,281 calls | 84.8%likely range 77.5% to 90.1%, 2,631 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.9%likely range 41.6% to 83.9%, 77 answers | 60.6%likely range 48.5% to 71.5%, 103 answers |
| Reception and admin team | 87.0%likely range 63.2% to 96.3%, 77 answers | 93.6%likely range 85.2% to 97.4%, 109 answers |
| Having a preferred professional | 25.2%likely range 10.3% to 49.8%, 77 answers | 33.4%likely range 23.5% to 44.9%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 45.5%likely range 28.1% to 64.0%, 42 answers |
| Knowing the next step | 91.8%likely range 69.4% to 98.2%, 79 answers | 90.8%likely range 81.6% to 95.6%, 107 answers |
| Contacting the practice | 78.1%likely range 53.9% to 91.6%, 79 answers | 84.5%likely range 74.3% to 91.2%, 110 answers |
| Wait for an appointment | 61.7%likely range 36.9% to 81.6%, 71 answers | 66.8%likely range 54.1% to 77.4%, 94 answers |
| Being listened to | 90.6%likely range 66.5% to 97.9%, 72 answers | 91.3%likely range 81.8% to 96.0%, 101 answers |
| Care and concern | 88.3%likely range 64.3% to 97.0%, 74 answers | 91.6%likely range 82.3% to 96.3%, 101 answers |
| Confidence and trust | 91.3%likely range 67.6% to 98.1%, 73 answers | 96.3%likely range 88.4% to 98.9%, 99 answers |
| Involvement in decisions | 92.5%likely range 67.8% to 98.6%, 67 answers | 92.7%likely range 83.3% to 97.0%, 96 answers |
| Needs met | 91.2%likely range 68.2% to 98.1%, 76 answers | 93.4%likely range 84.7% to 97.3%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 83.5% to 92.7%, 180 patients | 94.2%likely range 86.0% to 97.7%, 69 patients |
| Children at 18 months | 82.7%likely range 76.3% to 87.7%, 168 patients | 96.0%likely range 88.9% to 98.6%, 75 patients |
| Children at 5 years | 75.0%likely range 67.3% to 81.4%, 144 patients | 95.7%likely range 89.5% to 98.3%, 93 patients |
| Women aged 25 to 49 | 65.1%likely range 63.4% to 66.7%, 3,234 patients | 69.0%likely range 66.9% to 70.9%, 2,058 patients |
| Women aged 50 to 64 | 67.3%likely range 64.1% to 70.2%, 913 patients | 71.4%likely range 68.4% to 74.2%, 925 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,340August 2026 | 9,468August 2026 |
| Primary care network | South Fulham PCN | South Fulham PCN |
| Phone | 020 77364344 | 020 73717171 |
| Friends and Family Test (its own feedback) | 93.8% good or very good128 answers, June 2026 | 98.8% good or very good84 answers, June 2026 |
| Appointments (one month) | 6,732 in August 2026Same day 47.0%; face to face 69.7% | 3,881 in August 2026Same day 33.4%; face to face 28.1% |
| Antibiotic items per STAR-PU (one year) | 0.33England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent4.2 including trainees and locums5,971 patients per permanent GP | 5.0 qualified permanent5.0 including trainees and locums1,894 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.