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The Lighthouse Medical Practice vs Seaside Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Lighthouse Medical Practice and Seaside Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Lighthouse Medical PracticeBN21 4HYSeaside Medical CentreBN22 8DR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.9likely range 59.3 to 82.8110 survey answers84.4likely range 75.8 to 88.196 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good70.1%likely range 50.7% to 84.2%, 110 answers92.5%likely range 80.3% to 97.4%, 96 answers
Access (mean of the two below)79.4%likely range 76.5% to 81.8%Clearly higher65.5%likely range 60.3% to 69.8%
Appointments within two weeks of booking88.9%likely range 86.0% to 91.3%, 8,597 appointmentsClearly higher74.1%likely range 65.2% to 81.4%, 1,675 appointments
Calls answered by the practiceNot in the grade: no phone data56.7%likely range 51.6% to 61.5%, 7,953 calls
More survey questions (not part of the grade)
Getting through on the phone43.6%likely range 25.9% to 63.0%, 102 answers61.0%likely range 45.6% to 74.4%, 94 answers
Reception and admin team87.1%likely range 69.2% to 95.3%, 109 answers97.0%likely range 86.6% to 99.4%, 96 answers
Having a preferred professional22.0%likely range 10.2% to 41.0%, 110 answers43.3%likely range 29.5% to 58.2%, 97 answers
Seeing your preferred professionalNot shown: fewer than 30 answers69.2%likely range 45.8% to 85.6%, 42 answers
Knowing the next step77.1%likely range 57.2% to 89.5%, 102 answers89.5%likely range 76.4% to 95.7%, 94 answers
Contacting the practice62.7%likely range 43.4% to 78.7%, 109 answers88.6%likely range 75.3% to 95.2%, 94 answers
Wait for an appointment72.0%likely range 51.0% to 86.4%, 94 answers85.4%likely range 70.8% to 93.4%, 87 answers
Being listened to85.8%likely range 67.3% to 94.6%, 107 answers95.3%likely range 83.8% to 98.7%, 92 answers
Care and concern80.3%likely range 61.2% to 91.3%, 108 answers95.6%likely range 84.4% to 98.8%, 94 answers
Confidence and trust85.9%likely range 67.5% to 94.7%, 107 answers97.9%likely range 87.8% to 99.7%, 94 answers
Involvement in decisions83.5%likely range 63.8% to 93.5%, 99 answers96.8%likely range 85.8% to 99.4%, 89 answers
Needs met84.7%likely range 65.7% to 94.1%, 103 answers97.1%likely range 86.4% to 99.5%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.4%likely range 83.5% to 93.4%, 151 patients93.8%likely range 87.0% to 97.1%, 96 patients
Children at 18 months88.2%likely range 81.9% to 92.5%, 144 patients91.4%likely range 83.9% to 95.6%, 93 patients
Children at 5 years85.4%likely range 78.7% to 90.3%, 144 patients93.3%likely range 85.3% to 97.1%, 75 patients
Women aged 25 to 4958.0%likely range 56.1% to 59.8%, 2,813 patients63.6%likely range 61.5% to 65.7%, 1,975 patients
Women aged 50 to 6466.9%likely range 64.4% to 69.2%, 1,503 patients72.5%likely range 69.8% to 75.1%, 1,103 patients
Facts (NHS England, not part of the grade)
Registered patients17,276August 202611,607August 2026
Primary care networkAlps Group PCNAlps Group PCN
Phone01323 73504401323 725667
Friends and Family Test (its own feedback)95.0% good or very good599 answers, June 202683.7% good or very good43 answers, June 2026
Appointments (one month)10,711 in August 2026Same day 41.6%; face to face 66.1%5,482 in August 2026Same day 47.2%; face to face 52.2%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)10.6 qualified permanent16.7 including trainees and locums1,631 patients per permanent GP6.9 qualified permanent7.8 including trainees and locums1,673 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences