Portsmouth · Compare
The Lighthouse Group Practice vs East Shore Partnership
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
East Shore Partnership’s Practice Grade is clearly higher than The Lighthouse Group Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Lighthouse Group PracticePO5 1AT | East Shore PartnershipPO3 6DW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 54.8likely range 47.3 to 62.5108 survey answers | 71.1likely range 62.7 to 78.0108 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 46.6%likely range 36.1% to 57.4%, 108 answers | 69.4%likely range 57.5% to 79.1%, 108 answersClearly higher |
| Access (mean of the two below) | 73.9%likely range 67.9% to 78.8% | 74.9%likely range 71.0% to 78.2% |
| Appointments within two weeks of booking | 79.4%likely range 69.7% to 86.5%, 1,332 appointments | 90.2%likely range 85.4% to 93.6%, 3,156 appointments |
| Calls answered by the practice | 68.4%likely range 61.1% to 74.9%, 3,573 calls | 59.4%likely range 53.3% to 65.2%, 5,403 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 21.7%likely range 13.9% to 32.3%, 102 answers | 50.8%likely range 38.8% to 62.8%, 102 answers |
| Reception and admin team | 55.0%likely range 43.9% to 65.7%, 103 answers | 73.4%likely range 61.7% to 82.6%, 107 answers |
| Having a preferred professional | 17.0%likely range 10.4% to 26.6%, 110 answers | 16.0%likely range 9.0% to 26.8%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 58.3%likely range 46.8% to 69.0%, 98 answers | 73.7%likely range 62.0% to 82.8%, 107 answers |
| Contacting the practice | 31.6%likely range 22.4% to 42.4%, 108 answers | 57.3%likely range 45.4% to 68.5%, 108 answers |
| Wait for an appointment | 43.0%likely range 31.8% to 54.9%, 91 answers | 47.7%likely range 35.4% to 60.3%, 94 answers |
| Being listened to | 74.1%likely range 63.3% to 82.6%, 104 answers | 86.6%likely range 75.9% to 93.0%, 100 answers |
| Care and concern | 70.0%likely range 59.0% to 79.2%, 103 answers | 85.2%likely range 74.2% to 92.0%, 100 answers |
| Confidence and trust | 89.7%likely range 80.8% to 94.7%, 103 answers | 93.7%likely range 84.7% to 97.6%, 99 answers |
| Involvement in decisions | 81.4%likely range 70.9% to 88.6%, 99 answers | 89.5%likely range 79.2% to 95.1%, 96 answers |
| Needs met | 69.9%likely range 58.9% to 79.0%, 104 answers | 83.8%likely range 72.9% to 90.8%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.8%likely range 80.5% to 93.8%, 89 patients | 93.4%likely range 87.6% to 96.6%, 122 patients |
| Children at 18 months | 74.7%likely range 64.4% to 82.8%, 83 patients | 90.3%likely range 83.8% to 94.4%, 124 patients |
| Children at 5 years | 83.6%likely range 76.2% to 89.0%, 128 patients | 85.6%likely range 77.6% to 91.1%, 104 patients |
| Women aged 25 to 49 | 61.2%likely range 59.1% to 63.3%, 2,095 patients | 71.5%likely range 69.6% to 73.4%, 2,219 patients |
| Women aged 50 to 64 | 68.2%likely range 65.1% to 71.1%, 918 patients | 77.8%likely range 75.4% to 80.0%, 1,273 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,888August 2026 | 13,366August 2026 |
| Primary care network | Brunel PCN | Brunel PCN |
| Phone | 023 92851199 | 02392 827132 |
| Friends and Family Test (its own feedback) | 50.0% good or very good10 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,157 in August 2026Same day 44.4%; face to face 52.6% | 5,949 in August 2026Same day 48.7%; face to face 48.4% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent5.8 including trainees and locums3,624 patients per permanent GP | 4.0 qualified permanent6.2 including trainees and locums3,304 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.