Tower Hamlets · Compare
The Jubilee Street Practice Ltd vs Harford Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Jubilee Street Practice Ltd and Harford Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Jubilee Street Practice LtdE1 0LS | Harford Health CentreE1 4FG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.3likely range 56.4 to 84.789 survey answers | 62.3likely range 51.8 to 71.685 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 70.6%likely range 46.5% to 86.9%, 89 answers | 59.9%likely range 45.2% to 73.0%, 85 answers |
| Access (mean of the two below) | 79.3%likely range 76.0% to 82.0%Clearly higher | 67.6%likely range 61.3% to 73.2% |
| Appointments within two weeks of booking | 91.1%likely range 87.1% to 93.9%, 4,230 appointmentsClearly higher | 61.7%likely range 51.2% to 71.2%, 1,344 appointments |
| Calls answered by the practice | 67.4%likely range 62.2% to 72.1%, 7,143 calls | 73.4%likely range 66.5% to 79.4%, 3,712 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.6%likely range 27.2% to 72.1%, 83 answers | 37.9%likely range 24.5% to 53.4%, 77 answers |
| Reception and admin team | 80.8%likely range 56.2% to 93.2%, 85 answers | 67.0%likely range 51.9% to 79.2%, 82 answers |
| Having a preferred professional | 28.0%likely range 12.2% to 52.2%, 89 answers | 26.2%likely range 15.5% to 40.7%, 85 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.0%likely range 56.8% to 94.0%, 81 answers | 73.4%likely range 58.2% to 84.6%, 78 answers |
| Contacting the practice | 64.2%likely range 40.2% to 82.7%, 87 answers | 40.3%likely range 26.9% to 55.2%, 82 answers |
| Wait for an appointment | 51.8%likely range 28.3% to 74.6%, 77 answers | 51.1%likely range 35.6% to 66.4%, 71 answers |
| Being listened to | 77.9%likely range 53.1% to 91.6%, 85 answers | 72.4%likely range 57.3% to 83.7%, 79 answers |
| Care and concern | 81.4%likely range 56.9% to 93.6%, 85 answers | 78.6%likely range 63.8% to 88.4%, 79 answers |
| Confidence and trust | 89.4%likely range 65.8% to 97.4%, 84 answers | 95.7%likely range 84.5% to 98.9%, 78 answers |
| Involvement in decisions | 87.7%likely range 62.3% to 96.9%, 76 answers | 91.1%likely range 77.9% to 96.7%, 74 answers |
| Needs met | 88.0%likely range 63.6% to 96.9%, 81 answers | 92.0%likely range 79.5% to 97.1%, 78 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.3%likely range 78.8% to 88.5%, 216 patients | 90.1%likely range 82.3% to 94.7%, 91 patients |
| Children at 18 months | 82.6%likely range 77.1% to 87.1%, 219 patients | 72.2%likely range 62.5% to 80.1%, 97 patients |
| Children at 5 years | 86.6%likely range 80.0% to 91.3%, 142 patients | 82.3%likely range 73.5% to 88.6%, 96 patients |
| Women aged 25 to 49 | 53.7%likely range 52.1% to 55.2%, 3,820 patients | 56.6%likely range 54.4% to 58.8%, 1,951 patients |
| Women aged 50 to 64 | 73.6%likely range 70.6% to 76.4%, 890 patients | 81.9%likely range 78.6% to 84.8%, 592 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,269August 2026 | 9,153August 2026 |
| Primary care network | Tower Network PCN | Tower Network PCN |
| Phone | 020 77808000 | 02077 913966 |
| Friends and Family Test (its own feedback) | 89.7% good or very good234 answers, June 2026 | 81.1% good or very good37 answers, June 2026 |
| Appointments (one month) | 8,152 in August 2026Same day 43.3%; face to face 45.3% | 4,906 in August 2026Same day 19.3%; face to face 48.7% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.3 qualified permanent13.8 including trainees and locums1,442 patients per permanent GP | 4.8 qualified permanent4.8 including trainees and locums1,891 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.