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The John Hampden Surgery vs Hughenden Valley Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The John Hampden Surgery and Hughenden Valley Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe John Hampden SurgeryHP16 9EUHughenden Valley SurgeryHP14 4LG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.3likely range 71.8 to 78.293 survey answers75.7likely range 68.5 to 81.2112 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.4%likely range 69.8% to 76.7%, 93 answers77.1%likely range 67.0% to 84.8%, 112 answers
Access (mean of the two below)79.6%likely range 71.3% to 85.3%72.3%likely range 68.0% to 76.1%
Appointments within two weeks of booking81.9%likely range 69.5% to 89.9%, 821 appointments89.3%likely range 84.4% to 92.7%, 3,280 appointments
Calls answered by the practice77.2%likely range 66.4% to 85.3%, 1,543 callsClearly higher55.1%likely range 48.2% to 61.9%, 4,142 calls
More survey questions (not part of the grade)
Getting through on the phone68.1%likely range 64.4% to 71.6%, 92 answers46.4%likely range 35.4% to 57.7%, 99 answers
Reception and admin team86.8%likely range 83.9% to 89.2%, 93 answers79.3%likely range 68.9% to 86.9%, 103 answers
Having a preferred professional31.8%likely range 28.3% to 35.5%, 93 answers31.2%likely range 22.3% to 41.9%, 111 answers
Seeing your preferred professional40.4%likely range 34.0% to 47.2%, 32 answers35.4%likely range 19.7% to 55.0%, 35 answers
Knowing the next step80.1%likely range 76.7% to 83.0%, 89 answers82.3%likely range 72.3% to 89.2%, 103 answers
Contacting the practice72.3%likely range 68.8% to 75.7%, 93 answers64.9%likely range 54.2% to 74.3%, 111 answers
Wait for an appointment62.4%likely range 58.5% to 66.1%, 89 answers70.1%likely range 59.1% to 79.2%, 103 answers
Being listened to88.2%likely range 85.4% to 90.5%, 91 answers90.5%likely range 82.1% to 95.2%, 107 answers
Care and concern88.5%likely range 85.8% to 90.8%, 91 answers88.9%likely range 80.2% to 94.1%, 109 answers
Confidence and trust93.0%likely range 90.8% to 94.7%, 93 answers93.0%likely range 85.4% to 96.8%, 109 answers
Involvement in decisions92.2%likely range 89.8% to 94.1%, 86 answers88.2%likely range 79.0% to 93.7%, 100 answers
Needs met93.1%likely range 90.8% to 94.8%, 89 answers92.2%likely range 84.2% to 96.3%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.2%likely range 69.6% to 92.6%, 38 patients91.8%likely range 84.0% to 96.0%, 85 patients
Children at 18 months85.7%likely range 70.6% to 93.7%, 35 patients90.7%likely range 83.3% to 95.0%, 97 patients
Children at 5 years97.3%likely range 86.2% to 99.5%, 37 patients89.5%likely range 81.7% to 94.2%, 95 patients
Women aged 25 to 4977.7%likely range 74.1% to 81.0%, 561 patients72.6%likely range 70.3% to 74.7%, 1,625 patients
Women aged 50 to 6481.8%likely range 77.7% to 85.2%, 411 patients79.0%likely range 76.6% to 81.1%, 1,259 patients
Facts (NHS England, not part of the grade)
Registered patients3,886August 202611,949August 2026
Primary care networkMid Chiltern PCNMid Chiltern PCN
Phone01494 89090001494 562189
Friends and Family Test (its own feedback)93.9% good or very good99 answers, June 2026No results for June 2026
Appointments (one month)1,288 in August 2026Same day 43.4%; face to face 69.6%4,477 in August 2026Same day 42.1%; face to face 74.0%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.6 qualified permanent1.6 including trainees and locums2,491 patients per permanent GP4.0 qualified permanent6.7 including trainees and locums3,028 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences