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The Heath Surgery vs Brant Road & Springcliffe Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Heath Surgery and Brant Road & Springcliffe Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Heath SurgeryLN4 2LA | Brant Road & Springcliffe SurgeryLN5 9AB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.4likely range 79.8 to 92.186 survey answers | 74.0likely range 64.5 to 81.588 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.7%likely range 80.3% to 93.8%, 86 answers | 70.5%likely range 57.1% to 81.1%, 88 answers |
| Access (mean of the two below) | 87.6%likely range 66.4% to 90.2% | 82.1%likely range 77.3% to 85.8% |
| Appointments within two weeks of booking | 97.1%likely range 75.9% to 99.7%, 240 appointments | 97.6%likely range 92.4% to 99.3%, 1,525 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 66.5%likely range 58.5% to 73.7%, 3,049 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.0%likely range 70.0% to 87.2%, 81 answers | 47.6%likely range 33.8% to 61.7%, 76 answers |
| Reception and admin team | 98.1%likely range 92.5% to 99.6%, 83 answers | 76.7%likely range 63.2% to 86.3%, 82 answers |
| Having a preferred professional | 27.8%likely range 19.5% to 38.1%, 86 answers | 34.6%likely range 23.3% to 48.0%, 89 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.3%likely range 20.4% to 62.0%, 31 answers |
| Knowing the next step | 89.4%likely range 80.9% to 94.4%, 81 answers | 81.6%likely range 69.0% to 89.8%, 87 answers |
| Contacting the practice | 89.0%likely range 80.5% to 94.1%, 82 answers | 65.7%likely range 52.3% to 77.0%, 89 answers |
| Wait for an appointment | 68.3%likely range 57.2% to 77.7%, 76 answers | 79.9%likely range 65.8% to 89.2%, 73 answers |
| Being listened to | 87.8%likely range 79.0% to 93.3%, 81 answers | 87.2%likely range 75.1% to 93.8%, 83 answers |
| Care and concern | 87.8%likely range 79.0% to 93.3%, 81 answers | 84.0%likely range 71.5% to 91.7%, 83 answers |
| Confidence and trust | 92.0%likely range 84.1% to 96.2%, 82 answers | 86.9%likely range 75.0% to 93.7%, 84 answers |
| Involvement in decisions | 91.6%likely range 83.2% to 96.0%, 77 answers | 88.8%likely range 76.1% to 95.2%, 73 answers |
| Needs met | 91.7%likely range 83.6% to 96.0%, 81 answers | 85.2%likely range 72.9% to 92.5%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 93.0% to 100.0%, 51 patients | 94.9%likely range 87.7% to 98.0%, 79 patients |
| Children at 18 months | 95.3%likely range 84.5% to 98.7%, 43 patients | 86.6%likely range 77.6% to 92.3%, 82 patients |
| Children at 5 years | 95.6%likely range 85.2% to 98.8%, 45 patients | 87.8%likely range 78.5% to 93.5%, 74 patients |
| Women aged 25 to 49 | 77.7%likely range 75.0% to 80.2%, 983 patients | 71.6%likely range 69.3% to 73.8%, 1,503 patients |
| Women aged 50 to 64 | 85.0%likely range 81.9% to 87.7%, 588 patients | 74.8%likely range 71.7% to 77.7%, 795 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,083August 2026 | 8,783August 2026 |
| Primary care network | South Lincoln PCN | South Lincoln PCN |
| Phone | 01522 516870 | 01522 724411 |
| Friends and Family Test (its own feedback) | 96.7% good or very good60 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,675 in August 2026Same day 45.6%; face to face 63.6% | 3,257 in August 2026Same day 33.6%; face to face 69.9% |
| Antibiotic items per STAR-PU (one year) | 1.17England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums5,775 patients per permanent GP | 3.2 qualified permanent6.4 including trainees and locums2,711 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.