Knowsley · Compare
The Health Centre Surgery vs Roseheath Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Health Centre Surgery’s Practice Grade is clearly higher than Roseheath Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The Health Centre SurgeryL26 9UH | Roseheath SurgeryL26 9UH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.1likely range 84.3 to 90.6119 survey answersClearly higher | 72.0likely range 67.8 to 75.788 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 92.9%likely range 88.7% to 95.6%, 119 answersClearly higher | 66.5%likely range 61.0% to 71.5%, 88 answers |
| Access (mean of the two below) | 76.7%likely range 68.9% to 82.0% | 84.8%likely range 78.6% to 87.9% |
| Appointments within two weeks of booking | 86.2%likely range 78.4% to 91.5%, 1,633 appointments | 94.3%likely range 88.1% to 97.4%, 1,585 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 77.9%likely range 71.9% to 82.8%, 118 answers | 52.6%likely range 46.6% to 58.5%, 77 answers |
| Reception and admin team | 94.1%likely range 90.2% to 96.5%, 119 answers | 67.8%likely range 62.3% to 72.8%, 86 answers |
| Having a preferred professional | 34.3%likely range 28.4% to 40.8%, 119 answers | 33.3%likely range 28.3% to 38.7%, 88 answers |
| Seeing your preferred professional | 67.8%likely range 57.2% to 76.9%, 46 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.8%likely range 85.0% to 93.1%, 114 answers | 67.4%likely range 61.8% to 72.5%, 83 answers |
| Contacting the practice | 85.4%likely range 80.1% to 89.4%, 118 answers | 55.5%likely range 49.8% to 61.0%, 86 answers |
| Wait for an appointment | 58.3%likely range 51.4% to 64.9%, 107 answers | 51.4%likely range 45.5% to 57.2%, 80 answers |
| Being listened to | 93.6%likely range 89.6% to 96.2%, 116 answers | 91.5%likely range 87.7% to 94.1%, 85 answers |
| Care and concern | 93.0%likely range 88.8% to 95.7%, 117 answers | 83.9%likely range 79.3% to 87.6%, 86 answers |
| Confidence and trust | 94.8%likely range 91.0% to 97.1%, 115 answers | 93.9%likely range 90.5% to 96.1%, 83 answers |
| Involvement in decisions | 92.6%likely range 88.2% to 95.5%, 111 answers | 95.8%likely range 92.8% to 97.6%, 79 answers |
| Needs met | 93.9%likely range 89.8% to 96.4%, 114 answers | 91.9%likely range 88.2% to 94.5%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.7%likely range 55.8% to 84.9%, 33 patients | 83.8%likely range 73.3% to 90.7%, 68 patients |
| Children at 18 months | 64.5%likely range 46.9% to 78.9%, 31 patients | 73.8%likely range 62.0% to 83.0%, 65 patients |
| Children at 5 years | 76.1%likely range 62.1% to 86.1%, 46 patients | 62.3%likely range 50.5% to 72.8%, 69 patients |
| Women aged 25 to 49 | 70.7%likely range 67.3% to 73.8%, 753 patients | 63.1%likely range 60.4% to 65.7%, 1,281 patients |
| Women aged 50 to 64 | 74.8%likely range 70.4% to 78.7%, 420 patients | 66.3%likely range 62.4% to 70.0%, 590 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,706August 2026 | 7,133August 2026 |
| Primary care network | West Knowsley PCN | West Knowsley PCN |
| Phone | 0151 4863780 | 0151 2443255 |
| Friends and Family Test (its own feedback) | 100.0% good or very good29 answers, June 2026 | 93.9% good or very good148 answers, June 2026 |
| Appointments (one month) | 2,299 in August 2026Same day 40.9%; face to face 77.5% | 3,625 in August 2026Same day 34.0%; face to face 48.9% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent3.8 including trainees and locums1,619 patients per permanent GP | 0.6 qualified permanent2.4 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.