Birmingham · Compare
The Harlequin Surgery vs Schoolacre Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Schoolacre Road Surgery’s Practice Grade is clearly higher than The Harlequin Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The Harlequin SurgeryB34 7BP | Schoolacre Road SurgeryB34 6RB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.7likely range 61.6 to 76.7110 survey answers | 83.0likely range 80.3 to 84.7134 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 64.8%likely range 53.4% to 74.7%, 110 answers | 82.3%likely range 80.2% to 84.2%, 134 answersClearly higher |
| Access (mean of the two below) | 80.9%likely range 76.8% to 83.7% | 84.6%likely range 76.8% to 88.1% |
| Appointments within two weeks of booking | 97.5%likely range 91.6% to 99.3%, 1,313 appointments | 94.1%likely range 86.3% to 97.6%, 1,138 appointments |
| Calls answered by the practice | 64.3%likely range 58.6% to 69.6%, 6,035 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.6%likely range 37.3% to 60.0%, 106 answers | 73.4%likely range 71.0% to 75.7%, 133 answers |
| Reception and admin team | 86.0%likely range 76.2% to 92.2%, 107 answers | 91.6%likely range 90.0% to 93.0%, 131 answers |
| Having a preferred professional | 22.1%likely range 14.1% to 32.9%, 108 answers | 43.1%likely range 40.5% to 45.7%, 134 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 63.3%likely range 59.4% to 67.1%, 59 answers |
| Knowing the next step | 71.6%likely range 60.3% to 80.7%, 107 answers | 89.1%likely range 87.3% to 90.7%, 128 answers |
| Contacting the practice | 66.8%likely range 55.3% to 76.6%, 107 answers | 84.0%likely range 81.9% to 85.8%, 132 answers |
| Wait for an appointment | 63.4%likely range 50.8% to 74.3%, 91 answers | 87.2%likely range 85.3% to 89.0%, 121 answers |
| Being listened to | 81.1%likely range 70.3% to 88.6%, 103 answers | 82.6%likely range 80.4% to 84.5%, 130 answers |
| Care and concern | 78.7%likely range 67.8% to 86.7%, 104 answers | 81.4%likely range 79.2% to 83.4%, 131 answers |
| Confidence and trust | 80.8%likely range 70.0% to 88.4%, 102 answers | 92.9%likely range 91.4% to 94.2%, 130 answers |
| Involvement in decisions | 85.9%likely range 75.4% to 92.3%, 97 answers | 94.9%likely range 93.6% to 96.0%, 125 answers |
| Needs met | 83.0%likely range 72.4% to 90.1%, 102 answers | 90.6%likely range 88.9% to 92.0%, 130 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 75.7% to 88.9%, 120 patients | 70.7%likely range 55.5% to 82.4%, 41 patients |
| Children at 18 months | 80.6%likely range 71.9% to 87.1%, 103 patients | 77.8%likely range 59.2% to 89.4%, 27 patients |
| Children at 5 years | 74.3%likely range 65.2% to 81.7%, 105 patients | 68.6%likely range 52.0% to 81.4%, 35 patients |
| Women aged 25 to 49 | 63.4%likely range 61.1% to 65.7%, 1,711 patients | 69.8%likely range 65.6% to 73.6%, 496 patients |
| Women aged 50 to 64 | 66.4%likely range 63.3% to 69.5%, 885 patients | 75.8%likely range 70.4% to 80.6%, 265 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,453August 2026 | 3,009August 2026 |
| Primary care network | Shard End and Kitts Green PCN | Shard End and Kitts Green PCN |
| Phone | 0121 7478291 | 0121 7472911 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 5,592 in August 2026Same day 42.5%; face to face 79.8% | 1,494 in August 2026Same day 37.2%; face to face 77.9% |
| Antibiotic items per STAR-PU (one year) | 1.12England 0.74, April 2025 to March 2026 | 0.95England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.9 qualified permanent7.0 including trainees and locums1,770 patients per permanent GP | 2.6 qualified permanent2.7 including trainees and locums1,175 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.