Cheshire West and Chester · Compare
The Handbridge Med.ctr. vs Lache Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Handbridge Med.ctr. and Lache Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in Cheshire West and Chester
Side by side
| Measure | The Handbridge Med.ctr.CH4 7JS | Lache Health CentreCH4 8HX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.0likely range 75.3 to 86.7120 survey answers | 83.0likely range 74.8 to 87.9100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.5%likely range 73.2% to 89.0%, 120 answers | 86.3%likely range 75.0% to 92.9%, 100 answers |
| Access (mean of the two below) | 80.8%likely range 75.6% to 84.5% | 75.2%likely range 67.8% to 80.6% |
| Appointments within two weeks of booking | 87.8%likely range 79.4% to 93.0%, 1,381 appointments | 77.8%likely range 64.4% to 87.1%, 756 appointments |
| Calls answered by the practice | 73.8%likely range 67.7% to 79.1%, 4,765 calls | 72.6%likely range 66.4% to 77.9%, 4,747 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.7%likely range 49.1% to 69.5%, 115 answers | 60.0%likely range 46.8% to 71.8%, 97 answers |
| Reception and admin team | 88.6%likely range 80.1% to 93.7%, 116 answers | 84.1%likely range 72.6% to 91.4%, 101 answers |
| Having a preferred professional | 24.2%likely range 16.5% to 34.0%, 120 answers | 27.1%likely range 17.3% to 39.7%, 101 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.7%likely range 81.4% to 94.5%, 115 answers | 87.4%likely range 76.0% to 93.8%, 95 answers |
| Contacting the practice | 77.2%likely range 67.5% to 84.7%, 120 answers | 82.6%likely range 70.8% to 90.3%, 99 answers |
| Wait for an appointment | 83.0%likely range 73.2% to 89.7%, 108 answers | 66.6%likely range 52.6% to 78.2%, 86 answers |
| Being listened to | 93.5%likely range 86.2% to 97.0%, 118 answers | 95.2%likely range 85.9% to 98.4%, 96 answers |
| Care and concern | 92.3%likely range 84.8% to 96.3%, 118 answers | 95.2%likely range 86.1% to 98.5%, 97 answers |
| Confidence and trust | 93.9%likely range 86.7% to 97.3%, 118 answers | 98.4%likely range 90.8% to 99.7%, 98 answers |
| Involvement in decisions | 94.0%likely range 86.6% to 97.5%, 110 answers | 100.0%likely range 93.4% to 100.0%, 96 answers |
| Needs met | 97.4%likely range 91.5% to 99.2%, 117 answers | 99.2%likely range 92.1% to 99.9%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.7%likely range 76.2% to 91.8%, 77 patients | 85.9%likely range 77.3% to 91.6%, 92 patients |
| Children at 18 months | 85.7%likely range 73.3% to 92.9%, 49 patients | 90.2%likely range 82.4% to 94.8%, 92 patients |
| Children at 5 years | 89.2%likely range 81.3% to 94.1%, 93 patients | 86.9%likely range 79.2% to 92.0%, 107 patients |
| Women aged 25 to 49 | 73.7%likely range 71.3% to 76.1%, 1,314 patients | 65.4%likely range 63.0% to 67.8%, 1,490 patients |
| Women aged 50 to 64 | 80.8%likely range 78.1% to 83.3%, 876 patients | 70.7%likely range 67.1% to 74.1%, 639 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,867August 2026 | 8,229August 2026 |
| Primary care network | Chester South PCN | Chester South PCN |
| Phone | 01244 680169 | 01244 671991 |
| Friends and Family Test (its own feedback) | 94.6% good or very good350 answers, June 2026 | 98.6% good or very good293 answers, June 2026 |
| Appointments (one month) | 2,306 in August 2026Same day 41.7%; face to face 79.1% | 3,362 in August 2026Same day 39.7%; face to face 68.3% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent5.8 including trainees and locums2,599 patients per permanent GP | 2.9 qualified permanent6.1 including trainees and locums2,831 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.