Harlow · Compare
The Hamilton Practice vs The Ross Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Hamilton Practice and The Ross Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Hamilton PracticeCM18 6LY | The Ross PracticeCM18 6LY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.9likely range 69.2 to 87.3101 survey answers | 70.5likely range 59.0 to 79.394 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.8%likely range 61.6% to 87.2%, 101 answers | 70.2%likely range 53.8% to 82.6%, 94 answers |
| Access (mean of the two below) | 87.1%likely range 83.5% to 89.8%Clearly higher | 71.1%likely range 67.2% to 74.8% |
| Appointments within two weeks of booking | 91.5%likely range 87.0% to 94.5%, 3,266 appointments | 92.2%likely range 88.4% to 94.8%, 4,200 appointments |
| Calls answered by the practice | 82.6%likely range 77.0% to 87.1%, 4,522 callsClearly higher | 50.0%likely range 43.0% to 56.9%, 4,064 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.5%likely range 48.0% to 78.1%, 91 answers | 37.2%likely range 22.8% to 54.2%, 87 answers |
| Reception and admin team | 83.1%likely range 68.4% to 91.8%, 98 answers | 74.5%likely range 57.7% to 86.2%, 88 answers |
| Having a preferred professional | 41.1%likely range 27.2% to 56.7%, 100 answers | 31.2%likely range 18.5% to 47.5%, 95 answers |
| Seeing your preferred professional | 50.8%likely range 28.3% to 73.0%, 41 answers | 36.8%likely range 16.0% to 64.1%, 33 answers |
| Knowing the next step | 84.4%likely range 69.9% to 92.7%, 98 answers | 79.1%likely range 62.8% to 89.5%, 89 answers |
| Contacting the practice | 75.0%likely range 59.7% to 85.9%, 101 answers | 62.0%likely range 45.7% to 76.0%, 94 answers |
| Wait for an appointment | 73.0%likely range 56.7% to 84.8%, 91 answers | 65.6%likely range 48.2% to 79.6%, 84 answers |
| Being listened to | 86.0%likely range 71.5% to 93.7%, 96 answers | 89.8%likely range 75.2% to 96.2%, 89 answers |
| Care and concern | 84.0%likely range 69.1% to 92.5%, 95 answers | 86.9%likely range 71.8% to 94.5%, 90 answers |
| Confidence and trust | 89.0%likely range 74.9% to 95.6%, 94 answers | 95.8%likely range 83.4% to 99.1%, 91 answers |
| Involvement in decisions | 84.6%likely range 69.6% to 93.0%, 92 answers | 93.2%likely range 79.2% to 98.0%, 85 answers |
| Needs met | 84.2%likely range 69.5% to 92.6%, 96 answers | 93.8%likely range 80.7% to 98.2%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.7%likely range 77.2% to 90.1%, 118 patients | 83.2%likely range 75.0% to 89.1%, 107 patients |
| Children at 18 months | 82.3%likely range 74.6% to 88.0%, 124 patients | 78.9%likely range 71.3% to 85.0%, 133 patients |
| Children at 5 years | 86.8%likely range 80.5% to 91.3%, 152 patients | 84.9%likely range 78.0% to 89.9%, 139 patients |
| Women aged 25 to 49 | 74.5%likely range 72.5% to 76.5%, 1,881 patients | 70.9%likely range 68.9% to 72.9%, 1,940 patients |
| Women aged 50 to 64 | 72.5%likely range 69.5% to 75.3%, 910 patients | 75.3%likely range 72.3% to 78.1%, 862 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,062August 2026 | 10,837August 2026 |
| Primary care network | Harlow South PCN | Harlow South PCN |
| Phone | 01279 215415 | 01279 215354 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 7,005 in August 2026Same day 53.8%; face to face 85.9% | 5,315 in August 2026Same day 59.0%; face to face 40.6% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 1.09England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent9.6 including trainees and locums2,207 patients per permanent GP | 3.6 qualified permanent7.6 including trainees and locums3,044 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.