West Suffolk · Compare
The Guildhall and Barrow Surgery vs Victoria Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Guildhall and Barrow Surgery and Victoria Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Guildhall and Barrow SurgeryIP33 1ET | Victoria SurgeryIP33 3BB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 70.1 to 81.6129 survey answers | 87.5likely range 81.2 to 90.6106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.1%likely range 76.2% to 92.3%, 129 answers | 92.5%likely range 83.6% to 96.7%, 106 answers |
| Access (mean of the two below) | 56.1%likely range 52.2% to 59.9% | 75.8%likely range 72.0% to 79.0%Clearly higher |
| Appointments within two weeks of booking | 64.0%likely range 58.0% to 69.6%, 3,981 appointments | 89.2%likely range 84.0% to 92.9%, 2,918 appointmentsClearly higher |
| Calls answered by the practice | 48.1%likely range 43.1% to 53.1%, 7,850 calls | 62.2%likely range 56.7% to 67.5%, 6,384 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.7%likely range 55.9% to 77.6%, 123 answers | 88.3%likely range 78.1% to 94.1%, 101 answers |
| Reception and admin team | 85.4%likely range 75.3% to 91.8%, 128 answers | 87.9%likely range 77.8% to 93.7%, 104 answers |
| Having a preferred professional | 48.6%likely range 37.4% to 60.0%, 129 answers | 39.9%likely range 29.0% to 51.8%, 106 answers |
| Seeing your preferred professional | 63.8%likely range 46.7% to 78.1%, 60 answers | 71.6%likely range 52.0% to 85.4%, 41 answers |
| Knowing the next step | 88.8%likely range 79.2% to 94.3%, 124 answers | 94.9%likely range 86.4% to 98.2%, 100 answers |
| Contacting the practice | 76.7%likely range 65.6% to 85.1%, 127 answers | 89.7%likely range 80.1% to 95.0%, 104 answers |
| Wait for an appointment | 65.9%likely range 53.7% to 76.3%, 116 answers | 78.7%likely range 66.9% to 87.1%, 97 answers |
| Being listened to | 96.8%likely range 89.7% to 99.1%, 127 answers | 93.8%likely range 85.1% to 97.6%, 102 answers |
| Care and concern | 95.8%likely range 88.3% to 98.6%, 127 answers | 93.9%likely range 85.2% to 97.6%, 102 answers |
| Confidence and trust | 97.1%likely range 90.1% to 99.2%, 126 answers | 97.2%likely range 89.8% to 99.3%, 101 answers |
| Involvement in decisions | 96.3%likely range 88.8% to 98.8%, 123 answers | 96.4%likely range 88.5% to 98.9%, 99 answers |
| Needs met | 96.0%likely range 88.4% to 98.7%, 125 answers | 97.6%likely range 90.4% to 99.4%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 88.4% to 97.4%, 108 patients | 86.3%likely range 76.6% to 92.4%, 73 patients |
| Children at 18 months | 92.3%likely range 86.0% to 95.9%, 117 patients | 88.9%likely range 80.2% to 94.0%, 81 patients |
| Children at 5 years | 89.2%likely range 82.3% to 93.6%, 120 patients | 87.0%likely range 78.6% to 92.4%, 92 patients |
| Women aged 25 to 49 | 72.2%likely range 70.2% to 74.1%, 2,101 patients | 68.3%likely range 65.9% to 70.5%, 1,578 patients |
| Women aged 50 to 64 | 77.8%likely range 75.5% to 80.0%, 1,330 patients | 72.8%likely range 70.0% to 75.4%, 1,035 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,772August 2026 | 11,112August 2026 |
| Primary care network | Bury St Edmunds PCN | Bury St Edmunds PCN |
| Phone | 01284 701601 | 01284 725550 |
| Friends and Family Test (its own feedback) | 1 answers in June 2026; shares not published below 5 | No results for June 2026 |
| Appointments (one month) | 4,987 in August 2026Same day 34.1%; face to face 78.4% | 3,854 in August 2026Same day 31.5%; face to face 82.2% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.0 qualified permanent12.0 including trainees and locums1,535 patients per permanent GP | 6.4 qualified permanent7.3 including trainees and locums1,736 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.