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The Green Wood Practice vs Kings Park Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kings Park Surgery’s Practice Grade is clearly higher than The Green Wood Practice’s: its likely range lies wholly above.

Add a third practiceAll practices in Havering

Side by side

MeasureThe Green Wood PracticeRM3 0DRKings Park SurgeryRM3 0FE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade58.8likely range 52.1 to 65.2124 survey answers79.1likely range 68.1 to 86.878 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good54.0%likely range 44.8% to 63.0%, 124 answers74.7%likely range 59.3% to 85.6%, 78 answers
Access (mean of the two below)69.7%likely range 64.3% to 73.8%89.1%likely range 83.1% to 92.3%Clearly higher
Appointments within two weeks of booking85.8%likely range 76.8% to 91.7%, 1,279 appointments94.4%likely range 84.6% to 98.1%, 800 appointments
Calls answered by the practice53.4%likely range 47.6% to 59.1%, 5,941 calls83.8%likely range 76.8% to 88.9%, 2,936 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone50.6%likely range 41.2% to 60.0%, 117 answers72.2%likely range 56.4% to 83.9%, 75 answers
Reception and admin team74.0%likely range 65.0% to 81.4%, 121 answers87.4%likely range 73.6% to 94.5%, 78 answers
Having a preferred professional27.7%likely range 20.2% to 36.6%, 124 answers35.5%likely range 22.4% to 51.1%, 78 answers
Seeing your preferred professional52.8%likely range 35.6% to 69.4%, 35 answersNot shown: fewer than 30 answers
Knowing the next step72.2%likely range 62.8% to 79.9%, 116 answers88.1%likely range 74.2% to 95.0%, 76 answers
Contacting the practice58.0%likely range 48.6% to 66.8%, 123 answers82.7%likely range 68.0% to 91.5%, 77 answers
Wait for an appointment44.1%likely range 34.6% to 54.0%, 109 answers49.9%likely range 34.1% to 65.7%, 69 answers
Being listened to77.0%likely range 68.2% to 83.9%, 121 answers83.8%likely range 68.8% to 92.4%, 73 answers
Care and concern76.0%likely range 67.2% to 83.1%, 121 answers81.1%likely range 66.0% to 90.5%, 75 answers
Confidence and trust84.8%likely range 76.7% to 90.4%, 117 answers94.1%likely range 81.5% to 98.3%, 73 answers
Involvement in decisions84.0%likely range 75.6% to 89.8%, 114 answers93.0%likely range 79.6% to 97.9%, 69 answers
Needs met81.6%likely range 73.2% to 87.8%, 119 answers88.0%likely range 73.7% to 95.0%, 73 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.4%likely range 81.5% to 95.3%, 73 patients80.9%likely range 73.5% to 86.6%, 136 patients
Children at 18 months85.5%likely range 75.3% to 91.9%, 69 patients69.5%likely range 61.5% to 76.5%, 141 patients
Children at 5 years74.2%likely range 64.7% to 81.9%, 97 patients69.8%likely range 62.0% to 76.6%, 149 patients
Women aged 25 to 4966.9%likely range 64.5% to 69.1%, 1,572 patients74.6%likely range 72.7% to 76.4%, 2,089 patients
Women aged 50 to 6480.8%likely range 78.2% to 83.1%, 977 patients79.3%likely range 75.8% to 82.5%, 552 patients
Facts (NHS England, not part of the grade)
Registered patients10,035August 20268,901August 2026
Primary care networkHavering North PCNHavering North PCN
Phone01708 34666601708 202621
Friends and Family Test (its own feedback)95.7% good or very good23 answers, June 202686.3% good or very good117 answers, June 2026
Appointments (one month)4,035 in August 2026Same day 16.2%; face to face 82.3%3,719 in August 2026Same day 50.0%; face to face 41.6%
Antibiotic items per STAR-PU (one year)0.44England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.2 qualified permanent9.1 including trainees and locums1,919 patients per permanent GP1.2 qualified permanent1.2 including trainees and locums7,336 patients per permanent GP
CQC rating (a separate source)Good–

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences