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The Gold Street Surgery vs Newport Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Gold Street Surgery and Newport Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Gold Street SurgeryCB10 1EJNewport SurgeryCB11 3PY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.3likely range 66.6 to 82.8101 survey answers78.4likely range 69.3 to 85.0100 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good80.3%likely range 66.9% to 89.2%, 101 answers76.8%likely range 64.1% to 86.0%, 100 answers
Access (mean of the two below)66.8%likely range 59.0% to 73.2%82.0%likely range 75.2% to 86.0%Clearly higher
Appointments within two weeks of booking76.3%likely range 68.5% to 82.7%, 2,059 appointments91.5%likely range 84.7% to 95.5%, 1,633 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone52.4%likely range 38.0% to 66.5%, 93 answers73.7%likely range 60.5% to 83.8%, 96 answers
Reception and admin team93.3%likely range 82.1% to 97.7%, 97 answers83.5%likely range 71.4% to 91.1%, 98 answers
Having a preferred professional28.4%likely range 17.5% to 42.5%, 100 answers38.1%likely range 26.4% to 51.4%, 100 answers
Seeing your preferred professionalNot shown: fewer than 30 answers58.8%likely range 37.5% to 77.3%, 38 answers
Knowing the next step87.2%likely range 74.7% to 94.0%, 99 answers84.8%likely range 72.7% to 92.1%, 97 answers
Contacting the practice78.1%likely range 64.3% to 87.5%, 100 answers70.8%likely range 57.5% to 81.3%, 98 answers
Wait for an appointment79.7%likely range 65.1% to 89.2%, 88 answers73.2%likely range 59.5% to 83.6%, 90 answers
Being listened to94.8%likely range 84.4% to 98.4%, 100 answers90.6%likely range 79.8% to 96.0%, 97 answers
Care and concern91.4%likely range 79.8% to 96.6%, 99 answers90.6%likely range 79.8% to 96.0%, 97 answers
Confidence and trust96.8%likely range 87.2% to 99.3%, 99 answers89.7%likely range 78.7% to 95.3%, 98 answers
Involvement in decisions92.4%likely range 81.0% to 97.2%, 97 answers95.9%likely range 86.6% to 98.8%, 95 answers
Needs met92.7%likely range 81.5% to 97.3%, 100 answers91.9%likely range 81.5% to 96.7%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.0%likely range 85.6% to 96.8%, 86 patients89.0%likely range 79.8% to 94.3%, 73 patients
Children at 18 months87.1%likely range 78.3% to 92.6%, 85 patients89.5%likely range 82.2% to 94.0%, 105 patients
Children at 5 years85.3%likely range 77.5% to 90.8%, 109 patients95.5%likely range 89.0% to 98.2%, 89 patients
Women aged 25 to 4974.7%likely range 72.6% to 76.7%, 1,702 patients81.8%likely range 79.6% to 83.8%, 1,276 patients
Women aged 50 to 6481.9%likely range 79.5% to 84.2%, 1,019 patients84.6%likely range 82.3% to 86.6%, 1,070 patients
Facts (NHS England, not part of the grade)
Registered patients11,038August 20269,929August 2026
Primary care networkNorth Uttlesford PCNNorth Uttlesford PCN
Phone01799 52532501799 540570
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)3,961 in August 2026Same day 29.6%; face to face 71.1%3,510 in August 2026Same day 35.1%; face to face 85.6%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.86England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.4 qualified permanent9.1 including trainees and locums1,734 patients per permanent GP4.5 qualified permanent4.5 including trainees and locums2,190 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences