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The Glebe Practice vs Trent Valley Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Trent Valley Surgery’s Practice Grade is clearly higher than The Glebe Practice’s: its likely range lies wholly above.

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Side by side

MeasureThe Glebe PracticeLN1 2NUTrent Valley SurgeryLN1 2NU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.2likely range 63.2 to 76.2109 survey answers84.7likely range 81.0 to 87.590 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good67.6%likely range 58.1% to 75.8%, 109 answers90.0%likely range 85.3% to 93.3%, 90 answersClearly higher
Access (mean of the two below)76.2%likely range 68.8% to 81.5%72.3%likely range 66.2% to 77.2%
Appointments within two weeks of booking70.9%likely range 63.1% to 77.5%, 2,293 appointments81.5%likely range 72.1% to 88.2%, 1,350 appointments
Calls answered by the practice81.5%likely range 68.8% to 89.8%, 1,073 calls63.0%likely range 55.2% to 70.2%, 3,259 calls
More survey questions (not part of the grade)
Getting through on the phone41.5%likely range 32.1% to 51.5%, 100 answers71.6%likely range 65.2% to 77.2%, 87 answers
Reception and admin team85.2%likely range 77.0% to 90.8%, 107 answers91.9%likely range 87.5% to 94.8%, 89 answers
Having a preferred professional27.3%likely range 19.7% to 36.5%, 110 answers31.0%likely range 25.3% to 37.3%, 91 answers
Seeing your preferred professional24.4%likely range 12.8% to 41.5%, 35 answersNot shown: fewer than 30 answers
Knowing the next step76.8%likely range 67.6% to 84.1%, 104 answers89.8%likely range 85.1% to 93.2%, 89 answers
Contacting the practice61.8%likely range 52.1% to 70.6%, 107 answers86.7%likely range 81.6% to 90.5%, 91 answers
Wait for an appointment57.5%likely range 47.2% to 67.2%, 95 answers84.0%likely range 78.3% to 88.4%, 82 answers
Being listened to88.6%likely range 80.9% to 93.4%, 107 answers91.6%likely range 87.1% to 94.6%, 88 answers
Care and concern84.9%likely range 76.7% to 90.6%, 107 answers92.4%likely range 88.1% to 95.3%, 87 answers
Confidence and trust88.2%likely range 80.5% to 93.2%, 105 answers94.4%likely range 90.4% to 96.7%, 88 answers
Involvement in decisions92.4%likely range 85.4% to 96.2%, 102 answers95.0%likely range 91.1% to 97.2%, 83 answers
Needs met92.8%likely range 86.1% to 96.4%, 106 answers93.2%likely range 89.0% to 95.9%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.3%likely range 82.1% to 97.7%, 45 patients100.0%likely range 83.9% to 100.0%, 20 patients
Children at 18 months87.5%likely range 76.4% to 93.8%, 56 patients90.0%likely range 74.4% to 96.5%, 30 patients
Children at 5 years92.2%likely range 81.5% to 96.9%, 51 patients90.6%likely range 75.8% to 96.8%, 32 patients
Women aged 25 to 4981.8%likely range 79.3% to 84.0%, 1,027 patients74.2%likely range 70.0% to 78.1%, 446 patients
Women aged 50 to 6483.7%likely range 81.1% to 86.1%, 835 patients74.4%likely range 70.0% to 78.4%, 418 patients
Facts (NHS England, not part of the grade)
Registered patients7,908August 20264,010August 2026
Primary care networkTrent Care PCNTrent Care PCN
Phone01522 30529801522 263444
Friends and Family Test (its own feedback)93.9% good or very good329 answers, June 202696.7% good or very good151 answers, June 2026
Appointments (one month)3,699 in August 2026Same day 28.1%; face to face 73.8%2,926 in August 2026Same day 46.0%; face to face 59.3%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.86England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent4.8 including trainees and locums1,651 patients per permanent GP2.3 qualified permanent2.3 including trainees and locums1,769 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences