Westminster · Compare
The Garway Medical Practice vs Grand Union Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Garway Medical Practice and Grand Union Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Garway Medical PracticeW2 6HF | Grand Union Health CentreW2 5EH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.5likely range 86.0 to 91.9102 survey answers | 84.6likely range 68.2 to 92.4112 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.3%likely range 85.1% to 92.4%, 102 answers | 83.3%likely range 59.9% to 94.4%, 112 answers |
| Access (mean of the two below) | 89.7%likely range 83.8% to 93.2% | 87.6%likely range 85.1% to 89.6% |
| Appointments within two weeks of booking | 97.3%likely range 90.4% to 99.3%, 1,053 appointments | 93.7%likely range 91.2% to 95.5%, 7,395 appointments |
| Calls answered by the practice | 81.9%likely range 72.4% to 88.7%, 1,754 calls | 81.3%likely range 77.1% to 85.0%, 7,902 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 92.1%likely range 88.2% to 94.8%, 94 answers | 72.9%likely range 48.3% to 88.6%, 106 answers |
| Reception and admin team | 97.1%likely range 94.3% to 98.5%, 101 answers | 95.1%likely range 73.8% to 99.2%, 110 answers |
| Having a preferred professional | 24.5%likely range 19.9% to 29.9%, 102 answers | 29.3%likely range 13.1% to 53.2%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 48.2%likely range 16.0% to 81.9%, 35 answers |
| Knowing the next step | 84.6%likely range 79.9% to 88.4%, 99 answers | 85.0%likely range 61.4% to 95.3%, 109 answers |
| Contacting the practice | 85.8%likely range 81.1% to 89.4%, 100 answers | 82.2%likely range 58.2% to 93.9%, 109 answers |
| Wait for an appointment | 83.5%likely range 78.4% to 87.6%, 92 answers | 91.7%likely range 68.4% to 98.3%, 102 answers |
| Being listened to | 93.2%likely range 89.6% to 95.7%, 99 answers | 85.7%likely range 61.9% to 95.7%, 107 answers |
| Care and concern | 93.6%likely range 90.0% to 96.0%, 97 answers | 83.5%likely range 59.4% to 94.6%, 106 answers |
| Confidence and trust | 95.9%likely range 92.8% to 97.7%, 96 answers | 91.9%likely range 68.8% to 98.3%, 104 answers |
| Involvement in decisions | 95.4%likely range 92.1% to 97.4%, 92 answers | 89.3%likely range 65.0% to 97.4%, 99 answers |
| Needs met | 96.3%likely range 93.3% to 98.0%, 96 answers | 90.6%likely range 67.0% to 97.9%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 64.7%likely range 41.3% to 82.7%, 17 patients | 75.0%likely range 68.0% to 80.9%, 172 patients |
| Children at 18 months | 61.1%likely range 38.6% to 79.7%, 18 patients | 71.8%likely range 64.3% to 78.3%, 156 patients |
| Children at 5 years | 57.1%likely range 32.6% to 78.6%, 14 patients | 63.4%likely range 55.5% to 70.6%, 153 patients |
| Women aged 25 to 49 | 47.5%likely range 43.6% to 51.5%, 604 patients | 56.8%likely range 55.4% to 58.1%, 5,265 patients |
| Women aged 50 to 64 | 71.4%likely range 65.3% to 76.9%, 231 patients | 72.7%likely range 70.5% to 74.9%, 1,595 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,354August 2026 | 20,643August 2026 |
| Primary care network | West-Hill Health PCN | West-Hill Health PCN |
| Phone | 020 76162900 | 020 72861231 |
| Friends and Family Test (its own feedback) | 84.6% good or very good13 answers, June 2026 | 85.3% good or very good34 answers, June 2026 |
| Appointments (one month) | 1,897 in August 2026Same day 37.1%; face to face 82.9% | 12,017 in August 2026Same day 47.8%; face to face 87.3% |
| Antibiotic items per STAR-PU (one year) | 0.34England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent2.1 including trainees and locums2,734 patients per permanent GP | 13.4 qualified permanent16.4 including trainees and locums1,545 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.