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The Gardens Surgery vs The Dulwich Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Gardens Surgery and The Dulwich Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Gardens SurgerySE22 9QUThe Dulwich Medical CentreSE22 9EP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.0likely range 74.7 to 84.398 survey answers76.4likely range 69.8 to 81.993 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good77.1%likely range 69.9% to 83.1%, 98 answers71.6%likely range 62.3% to 79.4%, 93 answers
Access (mean of the two below)86.5%likely range 80.9% to 90.5%87.5%likely range 83.9% to 89.2%
Appointments within two weeks of booking94.8%likely range 89.9% to 97.4%, 2,254 appointments97.0%likely range 93.4% to 98.7%, 2,748 appointments
Calls answered by the practice78.2%likely range 68.0% to 85.8%, 1,674 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone59.9%likely range 51.7% to 67.5%, 93 answers43.0%likely range 33.6% to 53.1%, 85 answers
Reception and admin team87.5%likely range 81.2% to 91.9%, 95 answers79.6%likely range 70.8% to 86.2%, 92 answers
Having a preferred professional29.5%likely range 22.9% to 37.2%, 98 answers33.7%likely range 25.4% to 43.2%, 93 answers
Seeing your preferred professional52.0%likely range 38.6% to 65.1%, 34 answers73.5%likely range 56.3% to 85.7%, 30 answers
Knowing the next step82.8%likely range 76.0% to 88.1%, 95 answers73.1%likely range 63.7% to 80.8%, 89 answers
Contacting the practice70.6%likely range 62.9% to 77.3%, 97 answers63.8%likely range 54.2% to 72.3%, 93 answers
Wait for an appointment57.9%likely range 49.4% to 66.0%, 85 answers67.7%likely range 57.3% to 76.6%, 78 answers
Being listened to86.3%likely range 79.7% to 91.0%, 91 answers83.5%likely range 75.2% to 89.4%, 92 answers
Care and concern85.4%likely range 78.7% to 90.2%, 93 answers76.6%likely range 67.6% to 83.8%, 91 answers
Confidence and trust94.4%likely range 89.4% to 97.2%, 91 answers85.0%likely range 76.7% to 90.7%, 89 answers
Involvement in decisions92.7%likely range 87.1% to 96.0%, 88 answers81.8%likely range 73.0% to 88.2%, 87 answers
Needs met88.2%likely range 82.0% to 92.4%, 95 answers91.8%likely range 84.9% to 95.7%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months98.4%likely range 91.7% to 99.7%, 64 patients85.7%likely range 70.6% to 93.7%, 35 patients
Children at 18 months92.2%likely range 81.5% to 96.9%, 51 patients83.3%likely range 68.1% to 92.1%, 36 patients
Children at 5 years88.4%likely range 75.5% to 94.9%, 43 patients61.4%likely range 46.6% to 74.3%, 44 patients
Women aged 25 to 4972.9%likely range 70.5% to 75.2%, 1,418 patients72.6%likely range 70.1% to 74.9%, 1,295 patients
Women aged 50 to 6475.1%likely range 71.6% to 78.2%, 658 patients80.9%likely range 78.0% to 83.6%, 771 patients
Facts (NHS England, not part of the grade)
Registered patients5,970August 20266,653August 2026
Primary care networkSouth Southwark PCNSouth Southwark PCN
Phone020 86934715020 86932727
Friends and Family Test (its own feedback)95.2% good or very good62 answers, June 202684.4% good or very good32 answers, June 2026
Appointments (one month)2,461 in August 2026Same day 57.7%; face to face 33.0%3,053 in August 2026Same day 59.9%; face to face 78.9%
Antibiotic items per STAR-PU (one year)0.44England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.3 qualified permanent4.3 including trainees and locums1,828 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums6,653 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences